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Report: #1434131

Complaint Review: Ephamere - Internet

  • Submitted:
  • Updated:
  • Reported By: Phyllis — Loganville Georgia United States
  • Ephamere

    Internet
    United States

Ephamere EphaSKin EphaEye Keeps sending me eye and face serum that I did not authorize or order.

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I contacted this business with the phone number 888--636-1356 and spoke with a person who identified herself as Layla. She had a heavy Jamaican accent. She never said the company name, "Customer Service". She asked me what I was calling about. I told her I wanted to return 3 boxes of products that I didn't order and do not want. She tried to ask me questions (from a script) about my face products and my decisions to cancel my subscription.

I told I never signed up for a subscription for face and eye products. She answered that I did. I told her I do not want these products and I want my money back -- that I didn't authorize charges for. She said she is canceling my subscription and will refund my credit card for the amount of $89.06 the last shipment of two boxes of products. Also told me I should receive an email confirmation stating this.

I have just checked my email and I have received emails stating that my account/subscriptions have been canceled and my credit card has been refunded for two credits of $44.53. Here is their contact information that was on my email: Customer Service team. Stay Young and Beautiful! The Ephamere Beauty Team Questions? Please contact us at (888) 340-2258

This report was posted on Ripoff Report on 03/13/2018 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ephamere/internet/ephamere-ephaskin-ephaeye-keeps-sending-me-eye-and-face-serum-that-i-did-not-authorize-or-1434131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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