Report: #350917

Complaint Review: Everhome Mortgage - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, July 14, 2008
Updated: Mon, July 14, 2008
Reported By: — Jacksonville Alabama

Author Confirmed

Why?

Everhome Mortgage www.everhomemortgage.com Internet U.S.A.

Phone: 904-281-6267
Web:
Category: Mortgage Companies

Everhome Mortgage Terrible Customer Service Washington Internet

*Consumer Comment: Was this the day after your payment was due?

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I requested a waiver for one day of late charges ($68) due to a scheduling conflict. I was told by the customer service manager Kenese Sonny" that "in the "REAL WORLD" that doesn't happen!

Greg
Jacksonville, Alabama
U.S.A.

This report was posted on Ripoff Report on 07/14/2008 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/everhome-mortgage/internet/everhome-mortgage-terrible-customer-service-washington-internet-350917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Was this the day after your payment was due?

AUTHOR: Nikki - (U.S.A.)

SUBMITTED: Monday, July 14, 2008

POSTED: Monday, July 14, 2008

If your payment is due on the 1st, are you trying to say that on the 2nd they charged you a $68 late fee? Or did they charge you a late fee because their bill states that it is due on the 1st, pay after the 10th and you get the late fee. Technically that would mean you were 11 days late, not just 1.

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