everhome Everhome is like it takes forever home to close on short sale jacksonville, Florida

In september 2012 our son made an offer on a short sale house . Offer was accepted by the owner and lender ( everhome, jacksonville fl). The house was occupied by renter, who was given notice to vacant the home by December first, which he did. No matter what the seller, or my son, or the realtors tried : Everhome would not sign off on the house. There were a few dates and times set to transfer the house, but Everhome would not show. They would not answer phones, they lied and made up weird excuses if someone would get a hold of them. Half a year after the house was under contract my son thought he would no longer be able to get the house. A few days later, Friday late afternoon , Everhome said they were going to close on the house, and it needed to be done by Monday 4.30. If not, the house would go to the sheriffs. Scrambling to get mortgage approval, which needs 48 hours, my son's financial contact called everyone back in the office, determined to not let our son miss out on the home. Monday it was rushing to get the money transferred to Everhome in time. They would not respond until a day later. Our son did get the home, but Everhome sure tried to screw both previous owner and my son.