Report: #1060012

Complaint Review: excede - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 18, 2013
Updated: Thu, June 20, 2013
Reported By: Frank — murphy North Carolina

Author Confirmed

Why?

excede Internet USA

Phone:
Web: excede.com
Category: Internet Service Providers

excede useage unbelieveable Internet

*UPDATE Employee: exedelistens@viasat.com

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I got excede internet 6 months ago.I have always had plenty of useage to spare since you can not go over 10.0 GB...last two months i have about ran out using the same. This month only been 2 weeks an now fixing to run out unless i buy more. This is a ripoff. we my wife and i do not look at 3500 pages a day is what they said would max out the 10.0 gb...canceling my service with them an not paying the fine for canceling early..wife and i go thru maybe 1000 pages a day which would leave us with plent to make it thru month..

Please do not get excede !!

YOU WILL BE SORRY

This report was posted on Ripoff Report on 06/18/2013 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excede/internet/excede-useage-unbelieveable-internet-1060012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

exedelistens@viasat.com

AUTHOR: Exede Zac - ()

SUBMITTED: Thursday, June 20, 2013

POSTED: Thursday, June 20, 2013

Hello Valued ViaSat Customer,

I am very sorry to hear that you are having issues with your current usage accumulating. We do strive to provide the best in customer satisfaction and want to help resolve all of your issues. I'll be more than happy to help as I would enjoy to opportunity to assist you.

Will you please email me at exedelistens@viasat.com with your name, phone number and a good time to call you? Also, if you could please be sure to include in your email that you are from Rip-Off Reports and include your issues that you've mentioned here, it'll be beneficial to expedite a resolution. Thank you.

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