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Ripoff Report | Excede Review - Internet - Wildblueviasat i signed
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Report: #1153570

Complaint Review: excede - Internet

  • Submitted:
  • Updated:
  • Reported By: Marvin michael — brownsville Texas
  • Author Confirmed What's this?
  • Why?
  • excede Internet USA

excede /Wildblue/Viasat I signed up online, Antenna was installled, charged me 89.98 2 days later$101 online Internet

*UPDATE Employee: I went online,signed up for EXCEDE Satelite Internet...

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I went online,signed up for EXCEDE Satelite Internet.

Excede charged me $89.98 then 2 days later charged me $101- no install fee.

I get a bill, there are 3 references:

EXCEDE

VIASAT

WILDBLUE

Neither gives a phone number.

Even though the Speed Test shows 25MBS download, most web access is slower access than my previous 2.5 MBS downloads.

Excede tech support-well it isn't our fault!!!

This report was posted on Ripoff Report on 06/10/2014 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excede/internet/excede-wildblueviasat-i-signed-up-online-antenna-was-installled-charged-me-8998-2-da-1153570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

I went online,signed up for EXCEDE Satelite Internet...

AUTHOR: ExedeCrystal - ()

POSTED: Tuesday, July 29, 2014

Hi,

If you still need assistance with your billing issues or your speed of service, please send an email to exedelistens@viasat.com with your account information and I will be more than happy to help you. Thanks.

ExedeCrystal

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