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Report: #46815

Complaint Review: Fairbanks Capital Corp - Salt Lake City Utah

  • Submitted:
  • Updated:
  • Reported By: keaau Hawaii
  • Fairbanks Capital Corp http://www.fairbankscapital.com/ Salt Lake City, Utah U.S.A.

Fairbanks Capital Corp fraudulent ripoff business Salt Lake City Utah

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Processed 2 payments and didn't credit it to my account i have copies of both processed checks .....

I made a home loan with option one mortage company, the loan was sold to Countrywide Home Loans and I was very satisfied with their service. Then Countrywide sold the loan to Fairbanks Capital Corp. This is when my home loan that I have no problem paying went to hell. I sent 2 payments to Fairbanks Cashiering dept both which were cashed and and not put towards my account...

I found out about this when I got a call from Fairbanks collection dept telling me my home loan was 3 months behind (mind you my loan is due on the first of every month with a ten day grace period) I recieved this call on 2/4/03 I get paid on the 7th of each month so I was holding on til pay day to pay the mortage. Caller who's name I don't remember told me that I owed $1840.00 I was stunned!! I know for a fact that he was dead wrong so I contacted my credit union to inquire about the last 2 checks that I had sent to Fairbanks Casheiring dept to see if they were processed or missing in the mail. Low and behold 2 days later I get my answer both checks were processed and i have copies of them. So I called Fairbanks Customer service and gave them check numbers to see if they could find the problem,

check # 259043 617.00
check # 269925 611.00

Anyways dude on the phone told me to fax copies of checks to research dept which I did the very next morning at work, then i went to my western union office and made a quick collect for the diffrence of the amount said I owed ...Balance owed said Fairbanks 1840,00 - 617.00 - 611.00 = 612.00

I called back Fairbanks after sending copies of checks to give customer service the quick collect mtcn #. At this time I am totally current with my house loan according to my records.

Just to let you know that i still recieve calls from Fairbanks Collections Dept reguarding payment and I still try to explain to the agent at fairbanks the problem of this account and i am totally getting no where...I can't even talk to a human it's all automated response on the phone when I call asking for ssn # and directing me straight to collection dept, I have no idea what more to do. I you or you staff can help me in this situatuion or if you know of a nubmer I can call at Fairbanks to talk to a supervisor please contact me. FAIRBANKS IS FORCING MY HOME LOAN IN TO DEFAULT and it's very sad because I am current.

Harold
keaau, Hawaii
U.S.A.

This report was posted on Ripoff Report on 02/24/2003 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fairbanks-capital-corp/salt-lake-city-utah/fairbanks-capital-corp-fraudulent-ripoff-business-salt-lake-city-utah-46815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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