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Report: #180482

Complaint Review: Family Credit Counseling Corporation - Lauderdale Lakes Florida

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  • Reported By: Nacogdoches Texas
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  • Family Credit Counseling Corporation 4850 N. State Rd. 7, Suite G-104 Lauderdale Lakes, Florida U.S.A.

Family Credit Counseling Corporation White collar rip-offs of those those that only asked for some honest help Lauderdale Lakes Florida

*Consumer Suggestion: they are continuing to get away with this. They prey on people who need help and are looking for a way to make their lives better

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I'm new to this forum, but today Family Credit Counseling showed all their colors to me in stark detail.

We signed up with Christian Debt Solutions in Aug '05 with a large debt load, but wanted to reverse our course before we got to the point of really struggling with the payments.

We were sold the first month to FCCC without any notice, and then spent the next 3 months of seemingly endless hours, sitting on hold trying to find out what was going on with our accounts. They claimed Wilma, but we had Rita and nobody cut us any slack.

We were getting calls at all times of the day wanting to know where the payments were, and when FCCC DID start answering the phones they couldn't tell me who was getting paid, and who did we need to catch up on?

The lame Monthly Statements are ludicrous. They don't give you any specific info on who actually got any money, only who was SUPPOSED to get the money.

Other than a month of hurricanes, we paid $1320/month on 13 accounts, but only about half of them would ever get a payment each month. Then the late charges, finance charges, and ultimately over-limit charges began accrueing steadily.

We tried to catch up the late accounts when we could, but FCCC already had the extra money meant to pay down the debt. When the payments were late, the creditors jacked up the interest rates to 25-30% which started a s****.> After 7 months, only 3 accounts out of 13 had received a proposal from Family Credit Counseling, and they were the smaller accounts that didn't hurt or help us appreciably.

Today I called and told them that after 7 months, it was evident they had breached their contract, and to hold all further dispersion of monies, and refund all funds leftover.

I was told that since I hadn't told each creditor to move the due date 15 days later, I had breached MY contract and no money would be returned. The fact is that they are 30-60 days late on 7 of my accounts, so 15 days either way is pretty much a moot point, even with MY math.

I informed her that any money they retain will be spent on legal fees, and she out-ran even my mouth to tell me yeah, call the AG, the FTC, the BBB, whatever.

This kind of scumbag company that leaches off those in need, that have put their families welfare in their trust, will get theirs someday. The Bible is clear on that, but if I can return some of the grief to this bunch by spending my last nickel on a really T'd off lawyer, speaking my piece about them to the BBB, the Federal Trade Commission, the Texas Attorney General, and all the financial forums I can find in my off-time, I think that will be time well spent.

Stan
Nacogdoches, Texas
U.S.A.

This report was posted on Ripoff Report on 03/10/2006 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-credit-counseling-corporation/lauderdale-lakes-florida-33319/family-credit-counseling-corporation-white-collar-rip-offs-of-those-those-that-only-asked-180482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

they are continuing to get away with this. They prey on people who need help and are looking for a way to make their lives better

AUTHOR: Lindsay - (U.S.A.)

POSTED: Friday, March 10, 2006

Stan, I have a report on fccc on this forum as well. I can't believe that they are continuing to get away with this. They prey on people who need help and are looking for a way to make their lives better. I was so mad at first, so angry it consumed me and I am still angry but mostly I am sad. Sad for all of us because this has truly been a nightmare for me and my family and so many others. Financial difficulties are so incredibly stressful and really lonely. There has got to be a way to get justice somehow. I was lucky enough to get a lawyer for free as my father is an attorney and knew someone who was willing to help us. I don't know how far it will get me but I'll keep trying. I filed a report with the attorney generals office in Florida. They wrote to me saying that if and when they begin to see a pattern on this company they will then pursue the proper action. Otherwise, they don't work with individuals. I feel it is really important for us all to send a complaint to them so they will notice a pattern and possibly help us all. You can do it online. Print the form out and mail it with any documents you have to support your claim. Also file a complaint with the Florida Division of Consumer Services which can also be found online. They are an advocacy organization who may be able to help too. I filed with them and they sent me a letter informing me that they will be in touch soon. The BBB is pretty much useless in all this because fccc just lies and tells them the complaints are being dealt with through the client themselves. yeah okay. I don't understand why no one will help us. There are now forty complaints filed just on this forum alone. Last I checked with the BBB there were over four hundred complaints filed in the last 36 months with them. Why is no one seeing a pattern here? Fccc also never even notified or sent ANY money to three of my largest and most pressing creditors yet on the ridiculous monthly statements they sent me, it showed that money was dispersed to them and it showed my balances decreasing when in actuality they were increasing rapidly. Now we are left to pick up the pieces with sooooo many derogatory marks on our credit report. Hang in there and demand your money back and look into getting a lawyer.

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