Complaint Review: feit electric - Pico Rivera California
- feit electric Pico Rivera, California United States of America
- Phone: 1-866-326-2852
- Web: www.feit.com
- Category: Lighting Stores
feit electric RIPOFF CFL BULBS, CUSTOMER SERVICE EXTREMELY POOR Pico Rivera, California
*Consumer Comment: What were you expecting?
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I recently purchased two packages of Feit Electric "Ecobulb Plus Softwhite" CFL bulbs. Within three months, half of the bulbs have burned out. When I called customer service I was told that they needed some information off of the bulb. I told her that it has been thrown away but I did have the package. She said that no, she needed some batch information from the bulbs. I said, fine, I will pull one from the fixture. She said that no she had to have info off of the "bad bulbs". I asked her, "Do you mean to tell me that each individual bulb has its very own information?" (I had already told her that the bulbs were from the same batch). At that point she said that she needed me to SEND her the old bulbs. No thank you. And, after reading other customer's disgust with this company, I understand that they are crooked. Do not buy anything from these people, ever!
This report was posted on Ripoff Report on 05/18/2011 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/feit-electric/pico-rivera-california-90660/feit-electric-ripoff-cfl-bulbs-customer-service-extremely-poor-pico-rivera-california-730677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Consumer Comment
What were you expecting?
AUTHOR: Flynrider - (USA)
SUBMITTED: Wednesday, May 18, 2011
I have no idea whether or not these bulbs are good, but your stance is completely unreasonable. How do you expect a company to compensate you for bad bulbs if you don't sent them back? Have you ever heard of it working that way with any company? Seems to be they'd go broke if they just sent free bulbs to whomever called on the phone. Your expectations are ridiculous.


Advertisers above have met our
strict standards for business conduct.