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Report: #1272210

Complaint Review: Fingerhut - Internet

  • Submitted:
  • Updated:
  • Reported By: BeBop4000 — Mount Vernon New York US
  • Author Not Confirmed What's this?
  • Why?
  • Fingerhut Internet USA

Fingerhut DECEPTION MN Internet

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Fingerhut sends out a mass email campaign around 2015 Holiday time. It reads.... 15% OFF SITEWIDE.

 So, I go look through laptop computers as mine is old and may break down soon, so I want an upgrade. I fill out all the necessay places attempting to buy a 17" Dell Laptop with Windows 10 for arounf $570.00 and then add the final part...the online promo word to get 15% OFF. My promo code is rejected. I call Customer Service and stay on for thity minutes until I finally get someone to assist me. She points out that in the 15% OFF SITEWIDE ad, on the bottom of the ad in small letters is a list of about a dozen items that are exempt from the 15% off. They list computers, camera, tablets and on and on. Where I come from "SITEWIDE" means EVERYTHING the company sells . My contention is it is , AT LEAST, DECEPTIVE ADVERTISING, as you cannot use the "SITEWIDE" word, and then list about a dozen categories that the 15% off will not apply ! At best, what they have is "15% OFF-PARTIAL SITEWIDE"...but definitely not..."SITEWIDE".

Fingerhut is an online business that offers credit mainly to those with poor credit. They jack up the price of things, the laptop I tried to order was almost $200 MORE than any other computer seller and you get to pay it off monthly for, in my case, 19 months at $46.00 per month. 

This report was posted on Ripoff Report on 12/05/2015 07:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fingerhut/internet/fingerhut-deception-mn-internet-1272210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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