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Report: #1201961

Complaint Review: Firestone Complete Auto Care - Angleton Texas

  • Submitted:
  • Updated:
  • Reported By: JBJBJB — Angleton Texas
  • Author Confirmed What's this?
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  • Firestone Complete Auto Care 493 N Downing Road Angleton, Texas USA

Firestone Complete Auto Care RIP OFF Angleton Texas

*UPDATE Employee: Corporate Response

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This place has ripped me off of a lot of money.  The angleton, tx store.  Last May I bought 4 brand new tires and a front end alignment.  I went to get my oil changed 3 months later and was informed by the place changing my oil that one of my tires was bad and that my car was out align.  Called firestone spoke to the manager he said that he would replace it for half the price.  Took it up there and to also get spark plugs changed.  He locked me in a price for 189.00.  I got a call from them saying that oil was in my spark plugs that it would end up costing me 500 to fix everything.  That I can come up there and they would prove it when they know I work 20 miles away.  Now I just went to get my oil changed and the place told me that my tires are really bad and need to be changed asap (they are not even a tire shop so they are not trying to sell me anything)  I AM FURIOUS I have not even driven that car 12,000 miles since this happened.  I am disgusted with these lazy people and scam artists. Anybody I come in contact with I let them know not to go to firestone and now nobody I know goes there anymore.  This should not be how your business is ran and I will report it bb, and anywhere I can to let people know that you might as well take a lighter to your money.

This report was posted on Ripoff Report on 01/15/2015 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firestone-complete-auto-care/angleton-texas-77515/firestone-complete-auto-care-rip-off-angleton-texas-1201961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Corporate Response

AUTHOR: BSRO Social - ()

POSTED: Friday, January 16, 2015

Hello,

My name is Tom and I am from the Firestone Complete Auto Care Corporate Offices. I have read through your review and would like to see if I can help. All of our services come with a fixed-right guarantee. Therefore, if our alignment service was performed incorrectly causing this tire wear, we will want to get management involved to help make things right. Please message me at BFsocial@accentonline.com with a copy of your review here and the invoice number from one of our related services.

 

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