Firestone Complete Auto Care Charged for Tire Rotation They Didn't Do Cathedral City California

Went here as I have in past years for an oil change and a tire rotation.  This time, they refused to rotate my tires, but instead went through a schpiel about how my tires were "bald".  But I saw the gauge.  There's 10 - 15,000 miles left on them.  I said OK, but right now just rotate them.  They flat out refused.  Went on and on about how I just had to buy a set of tires RIGHT NOW...TODAY! 

But they made sure that "Tire Rotation......$20.00" showed up on the bill, and charged me for it.  They found my complaint on another site, gave me an email to contact them, to which I sent a copy of the bill.  1 1/2 billing cycles (36 days) later, I still do not see a $20CR from them, despite the fact I said in my complaint, I'll see they lose more than $20 of business, "because I know how to use the internet."  So here I am.  And I'm just getting started.

Don't go there.  Ripoff and liars!  If they'll screw you out of $20 for a stinkin' tire rotation they simply didn't feel like doing, God forbid what you could get taken for if a more complex or more expensive issue is brought there.