Firestone Complete Auto Drastically over charged for service Tempe Arizona

On or about December21, 2014 I had my car brought to Firestone to have a starter put in. I contacted my father who is a mechanic in NYS and he told me what it should cost for parts and labor. A new starter is from $135.00 to $170.00 depending on the brand and warranty. To test it should be free , no extra parts are needed and it should take about 1/2 hour to install it. When I went to pick up the car they charged me over $500.00 to do the job. They doubled the price of the starter, charge to check the starter, charged for extra parts and charged me over an two hour in labor.

I'm a disabled Navy Veteran and I fill I was taking advantage of because of my disability. My father also contacted them and said they should reimburse me at least $125.00 to $150.00. He has contacting them three different times and not one answer back or a reimbursement for money spent. I find them very unprofessional and company that is known to rib off their customers. The simple fact that they never reimbursed me money back. Being that they make commission on the parts and service they do Firestone finds ways to add charges to nflate the bill. Firestone is the same way in NYS.

Jacob

Tempe, Arizona