Complaint Review: First Data - Nationwide
- First Data Nationwide USA
- Category: Credit Card Processing Companies
First Data Merchant Services First Data Merchant Services Charge Backs Nationwide
*Author of original report: Annoying
*Consumer Comment: Live and Learn
*Author of original report: Question concerning authorized signature on a credit card
*Consumer Comment: Merchant Neglect
*Consumer Comment: Repeat question
*Author of original report: More First Data Merchant Services problems
*Consumer Comment: Verify?
I own a small business in Trenton, NJ and accept credit cards in payment. On 12-4-14 a customer used a PayPal credit card to make a purchase. Merchant Services part of First Data, and my credit card processing service made a remittance to my bank account a few days later for this particular credit card purchase. Over the next five weeks this same customer returned and purchased a considerable amount of items from my store using a phony credit card ... all charges were submitted and paid through First Data Merchant Servies into my bank account,this action lead me to believe that the credit card being used was valid.
It was fifty four (54) days, (1-27-15) later that I began receiving charge backs from First Data Merchant Services for the very fist transaction that turned out to be fraudulant.
If I had been notified sooner that the card used was not valid by First Data Merchant Services ... not almost 2 months after the fact ... I could have protected my business from subsequent credit card fraud.
I hold First Data Merchant Services negligent and responsible for my loss.
This report was posted on Ripoff Report on 02/24/2015 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-data/nationwide/first-data-merchant-services-first-data-merchant-services-charge-backs-nationwide-1211297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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