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Report: #395988

Complaint Review: FX Supplements - Arlington Texas

  • Submitted:
  • Updated:
  • Reported By: Franklin Pennsylvania
  • Author Confirmed What's this?
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  • FX Supplements 916 113th St. Suite B Arlington, Texas U.S.A.

FX Supplements I ordered a free trial of Acai for $5.95 and then they billed me $79.95 Arlington Texas

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On Oct. 6, 2008, I ordered a free sample of Acai for $5.95. I waited for about 2 weeks and when I heard nothing, I began to call their numbers which were never available. I wrote them E-mails which were never answered.

I then called my Credit Card company because the $5.95 was charged almost immediately. I told them what had happened and put the amount into dispute.
The amount seemed unimportant and I just thought I had been ripped off.

About three weeks went by and I received a bottle of capsules, supposedly a month's supply. In checking out my Credit Card statement, I found a charge of $79.95 from this company and was dumbfounded. I called the credit card company again, and upon investigating the matter, the representatitive told me that on the order for the free supply, there was a thing called Terms and Conditions in very fine print at the bottom of the page, where if I did not return the capsules within 10 days, I would be billed $79.95.

Obviously, I had never read this fine print. At any rate, any attempt on my part to call or write E-mails met with silence. The credit card company told me that I would have to pay the $79.95. Now my brother called me this morning to tell me that he had read on the internet that they would be billing me monthly for this product.

I am outraged and will thank you for anything you can do to help me with this matter. I am going to try to reach them again but it is now the weekend and so they are "closed". Even when I have tried to reach them during their office hours, the numbers do not work.

Richard
Franklin, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 11/29/2008 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fx-supplements/arlington-texas-76011/fx-supplements-i-ordered-a-free-trial-of-acai-for-595-and-then-they-billed-me-7995-arl-395988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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