Complaint Review: FX Supplements - Arlington Texas
- FX Supplements 916 113th Street, Suite B Arlington, Texas U.S.A.
- Phone:
- Web:
- Category: Weightloss Programs
FX Supplements ignored cancellation and withdrew $89.95 from my account Arlington Texas
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On 11/12, well within the 10-day period for cancellation, I called the 800-993-4216 number to cancel my trial order for ACAI BERRY MAXX. I received a recording saying the number was experiencing difficulty, please call back later. I tried again that day and on the following day, twice. I then emailed my cancellation to the stated e-mail address on the website on 11/14.
The trial bottle arrived on 11/21, having only been mailed on 11/18!
On 12/20, I received in the mail a package from FX Supplements containing 2 bottles of the product, and then checked my check statement. $89.95 is pending to be deducted from my account on Monday, Dec 22. I have to physically go to the bank and file a complaint and pay to stop or reverse the charge.
I found an additional e-mail address on another complaint forum: (((Redacted)))
I forwarded my original e-mail to that address along with the statement that I would file a complaint with the FTC and post on forums. I then did a search on the e-mail address and found a different business that has the exact same mailing address. This business is Draw-Tite Hitches and looks legitimate. So I sent them a message stating that someone was using their address and email for an internet scam. I said I'd filed with the FTC.
Tony
Nashport, Ohio
U.S.A.
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This report was posted on Ripoff Report on 12/20/2008 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fx-supplements/arlington-texas-76011/fx-supplements-ignored-cancellation-and-withdrew-8995-from-my-account-arlington-texas-403422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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