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Report: #1340269

Complaint Review: Geeks on Repair - Bronx New York

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  • Updated:
  • Reported By: Miniscovich Orlov — Centralia Pennsylvania USA
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  • Geeks on Repair 400 E 187th St #11th Bronx, New York USA

Geeks on Repair Slanderous and Committed Blackmail Bronx New York

*UPDATE Employee: To all techs

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So, as a tech who has previously been subcontracted by this company to perform services, when we were unavailable due to return to the customer's house (because we solved the problem and we knew that the customer was just going to mess up what we were called to fix initially [a no-win situation no matter what you do]) Geeks on repair decided to post our technician's picture on the internet and write slanderous material bashing our tech.  If they do it again, I have people on high alert to take care of the matter.

And yes, when Geeks on Repair reads, this, yes I know, I'm a "lying sack of s***" and a "Filthy scumbag" yes I know the drill with them, they are very childish and very unprofessional. Yes, so I am expecting that in the rebuttal for this report...besides I read the other person's report; and I have to concur with the other complaining technician.

This report was posted on Ripoff Report on 11/28/2016 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geeks-on-repair/bronx-new-york-10458/geeks-on-repair-slanderous-and-committed-blackmail-bronx-new-york-1340269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

To all techs

AUTHOR: Geeks On Repair - (USA)

POSTED: Thursday, December 15, 2016

 The last 4 bad reports here on rip off report were all writen by angry techs , not customers. I'm sure there will now soon be more reports from techs trying to pass OF for customers, after my writing this. These angry techs , the reason they are angry is because they like to do things their way , not the way we ask. They like to make themselves think they work for themselves , they're their own boss, they work according to their schedule , etc. Here is where the problem lays , it's my hard earned money that they are expending and wasting , it's my customers who they later do not want to warranty ( if it were their own customers it would be a different story ), I then have to pay a different tech to go out and warranty what first tech was too lazy to go back out and take care of . What do I do ? I don't pay the first tech who did not complete his work properly and later when asked to go warranty his work resfused to do so. I instead pay the new tech who goes out and fixes what the first tech didn't fix and what the first tech didn't want to warranty. What happens next is what you see here , ....a few techs get together and start attacking us from all angles and all over the Internet , some passing off as customers to inflict more online damage. Truth is , our customers are extremely happy with us , you can hear the actual phone call voice recordings on our testimonials page on our website. Our making our customers happy is our priority , and sometimes this means getting rid of ungrateful and greedy techs. If I had a penny for every dollar techs have stolen from me over the last 10 years I would be a rich man. There is an inate sense of "im my own boss, I'm doing geeks a favor " running around in the minds of some of these lousy techs , that it later shows in their work and how they treat our customers. I'm not sure who this tech is , but if we posted about him I'm sure it was for something he did to our customer or didn't do for our customer. Or possibly for skimming hours from us , which is RUN of then mill for many of these contractors Bring it on buddy , we don't need any new customers , we have our hands full with thousands of unlimited plan customers who keep calling us back.

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