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Report: #1211581

Complaint Review: GEICO Insurance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: disgruntledinutah — Logan Utah
  • GEICO Insurance Nationwide USA

GEICO Insurance auto Insurance premium ripp off Nationwide

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GEICO is NOT easy to deal with. THEir CUSTOMER SERVICE SUCKS!!!!. . Not only have I found out they have been charging me extra for a car. Customer support has no authority to solve your problem. I needed my son removed because he has gone out of the country for 2 years and they will NOT remove him UNLESS I spend time SENDING them paperwork and proving he has gone to another country  for church service. I don't have time for this. This is a service. Do what I tell you to do . You are my agent.  YOU work for me. NOT the other way around.!!!  Not only will I will be cancelling my policy. I will spread the word about this nightmare of a company.  I called to cancel him over the phone AFTER 15 minutes of hold and BS excuses they refused to remove him. I will be seeking a legal remedy for these predatory practices.

 This email refers to the following confirmation number(s): 22CF-A3F046IG-12709I5

GEICO Casualty Company

February 24, 2015

Dear Christopher :

We received your request to remove Tanner from your policy.  Before we can complete this change, we just need proof that Tanner has other insurance.

We are requesting this information because he is considered a youthful driver.  We also wanted to let you know that because of your relationship with GEICO, Tanner may qualify for GEICO Family Pricing by establishing his own policy with us.  To learn more about this very special offer, please call us at 1-800-555-2760.

Your current premium is $1,737.30.  Once this change is complete, your premium would be $1,514.62.

To finalize this transaction, simply provide us with an insurance ID card or declarations page that includes:

- Tanner's name and address        (DOES NOT APPLY TO MY SITUATION)
- Insurance company's name
- Policy number
- Effective dates
- Vehicles covered

You can also provide proof of residency showing Tanner is no longer in the household by providing a utility bill, lease agreement/mortgage document, bank or tax statement, or a copy of a pay stub showing the new address.  Be sure the date on the document is after the date of your request and in Tanner's name.  Please black out sensitive information, such as account numbers.

For your convenience, you can provide this information to us via:

- Email -- Policyholdersupport_r10@geicomail.com
- Fax -- 866-954-0541
- Mail -- GEICO, ATTN: Region 4 Policy Processing, PO BOX 509090, San Diego, CA 92150-9090

Please be sure to include your GEICO policy number on all correspondence.

Thank you for using our online services.  We appreciate your business and look forward to serving your insurance needs for years to come.

Sincerely,


Laura Daniels
GEICO Internet Service Representative
geico.com

This report was posted on Ripoff Report on 02/25/2015 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geico-insurance/nationwide/geico-insurance-auto-insurance-premium-ripp-off-nationwide-1211581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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