Complaint Review: gem shopping network - Select State/Province
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- Author Not Confirmed
- gem shopping network 3259 duluth hwy 120 duluth ga 30096 Select State/Province USA
- Phone: 7708140773
- Web: customerservice@gemshopping.com
- Category: Unusual Rip-Off
gem shopping network Ben coe mdse purchased did not hold up and i sent it back it repaired same thing happened duluth georgia
*Consumer Comment: You get what you pay for in jewelry!
*Author of original report: junk ring
*UPDATE Employee: Customer received a full credit for purchase
*UPDATE Employee: Please contact us and we will make sure you are satisfied
Show customers why they should trust your business over your competitors...
I purchased a rose gold. Plated anything ring an paid 500 dollars for it and wore it 2 weeks and the plating came off. I sent it back and paid insurance and shipping got it back and the same thing happened. They told me that I should have known what to expect. If I had known it was that fragile, I would not have bought it. I can pay to have it redone but it will cost me. It is just junk.
This report was posted on Ripoff Report on 07/31/2013 06:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gem-shopping-network/select-stateprovince/gem-shopping-network-ben-coe-mdse-purchased-did-not-hold-up-and-i-sent-it-back-it-repair-1071640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
You get what you pay for in jewelry!
AUTHOR: Stacey - ()
SUBMITTED: Wednesday, October 15, 2014
If you are tough on jewelry then you shouldn't buy anything plated.
#3 Author of original report
junk ring
AUTHOR: betty - ()
SUBMITTED: Wednesday, January 15, 2014
They gave me my money back after getting the ripoff report.
#2 UPDATE Employee
Customer received a full credit for purchase
AUTHOR: Gem Shopping - ()
SUBMITTED: Monday, December 30, 2013
Although Betty did not update her “report” she did receive a full credit to her credit card for the purchase amount of this item. GSN
#1 UPDATE Employee
Please contact us and we will make sure you are satisfied
AUTHOR: Gem Shopping - ()
SUBMITTED: Wednesday, October 09, 2013
Betty – we are so sorry that we just saw your post and did not respond more quickly.
At Gem Shopping we place great pride in the quality of our merchandise and the scrupulous attention to detail that we employ in our quality control procedures. We are therefore extremely concerned to hear that you feel that an item your purchased is not of good quality.
If you will please email us your phone and contact information we will resolve this issue to your satisfaction.
GemShoppingNetwork@gemshopping.com
Thank you - Gem Shopping Network
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