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Report: #340807

Complaint Review: GNS, INC - Arvada Colorado

  • Submitted:
  • Updated:
  • Reported By: Sacramento California
  • Author Confirmed What's this?
  • Why?
  • GNS, INC 6452 Fig Street Suite A Arvada, Colorado U.S.A.

GNS, INC Sending orders not requested, using Credit Card Arvada Colorado

*UPDATE Employee: Company Response

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I tried the offer for the product to lose weight, only authorized my credit card for the s/h charges. Did not request any further orders. E-mailed the Co.(when they sent me an order, returned order) Keep sending me orders and illegally charging my credit card. I sent e-mail to stop this, haven't received any response. The Co is putting Free Gift Inside label the package, no free gift they have product and bill inside, that they take the money from my credit card.

I sent an e-mail to customer service, requesting the Co stop sending me merchandise I did not order and repaying my credit card. I received absolutly no response from the Co. The charge of $85.00 this time, for the free gift inside! I am going to report card stolen and have the bank go after Co to get my money back.

I really think this Co is a fraud and they are illegally using credit cards, I do not want this product and I have not authorized any further charges for my credit card, only s/h charge !

Please let me know what action I can take against this Company! Thank You!
Joyce in Sacto, Ca

Joyce
Sacramento, California
U.S.A.

This report was posted on Ripoff Report on 06/16/2008 04:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-inc/arvada-colorado-80004/gns-inc-sending-orders-not-requested-using-credit-card-arvada-colorado-340807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

POSTED: Thursday, July 16, 2009

Joyce,

We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue.

Sincerely,
Supervisor
GNS

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