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Report: #1119509

Complaint Review: Gold's Gym - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: SebSavi — Alabama
  • Author Not Confirmed What's this?
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  • Gold's Gym Select State/Province USA

Gold's Gym Deceiving Membership Renewal Practices

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I had heard this from other people, but I didn't pay much attention to the matter.  Of course, I just fell victim to it myself.

When I signed up for a new memebrship in 2012, I asked for a 12-month contract. I also asked that the contract not be automatically renewed. I was told that, regardless, I was eleigible for a free six-month extension.

As planned, I stop using the gym shortly after my 12-month contract was up. But to my surprise, Gold's Gym began billing me after the 18-month period was up (12 + 6 free months).  I only realized tha just nowt.

When I called to dispute the issue, I was told that i signed for automatic renewal. Really?  What about my specific request to the salesperson at contract signing?  Did he trick me knowing that i was not going to sit around and read the fine print?  Who reads the fine print anyway?

To my knowledge, I am not the first one to fall victim to such a practce. It is clearly a deceiving practice. You get unexpectedley charged month-to-month and then it takes 30 days to cancel. In the meantime, the club pockets the money. 

This report was posted on Ripoff Report on 01/30/2014 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/golds-gym/select-stateprovince/golds-gym-deceiving-membership-renewal-practices-1119509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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