Complaint Review: Good Feet Store - Indianapolis Indiana
Good Feet Store misrepresented themselves as experts and sold me overpriced orthotics that caused my condition to dramatically worsen Indianapolis Indiana
I went into the Good Feet Store because the advertizing led me to believe they were a reutable company. I needed orthotics due to a foot condition called PTTD. I was surprized that the only diagnosis and sizing tool was a foot print on a pad,(the samemethod used by shoe stores). I was assured that the employee was a trained orthist and I was so desperate for relief I purchased the extremely expensive orthotics. I wore them according to instuctions and found that they were giving me a blister. My physical therepist told me that orthotics should immidiately provide foot comfort. The woman at the shop told me he did not have her level of training and he was wrong. I couldn't convince her to exchange the orthotivc for another one until I showed her the blister. The next set she gave me caused so much pain and inflamation that I was forced to seek medical attention from a podiatrist who put me in a boot for 8 weeks. He had to fit me for a new orthotic. This orthotic relieved the pain and only cost $ 300.00. I tried to returned my Good Feet orthotic after seeing my podiatrist. They would only give me store credit. I am not able to use anything they have in the store,so I am out almost $900.00. The store owner was rude and uncaring. His only remark was we have "no refund" signs all over the store. His attitude was very unprofessional. I have since tried to speak with them via a letter and e mail and have had no response.I believe tis product is a scam because you can't return it when you discover they don't have proper training to help you.Now I am in worse shape with no recompense from this company.
This report was posted on Ripoff Report on 02/10/2018 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/good-feet-store/indianapolis-indiana-46250/good-feet-store-misrepresented-themselves-as-experts-and-sold-me-overpriced-orthotics-tha-1428433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.