Complaint Review: Guardian Protection
Guardian ProtecGE Security Nationwide, Security Force Inc or SFI of Raleigh North Carolina GE Security Solicited Me, by calling to offer "free system" Emerald Isle Nationwide
*Author of original report: Guardian" Protection" RipOff-Theives, Identity Theft
*Author of original report: GUARDIAN "Protection" ripoff
*Author of original report: Vivint Security because of Guardian Protection/GE Security
*Author of original report: Vivent Security because of Guardian Protection/GE Security
*Author of original report: No Guardian Protection!
*Author of original report: Vivint Securit/ Guardian Protection
*Author of original report: Vivint Security
*Author of original report: Vivint Security
*Author of original report: PS
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August of 2016 I received a phone call from a man (a cold call I never contacted them ever) who said he 'had an alarm powered by new GE Technology' and needed some additional advertising/coverage' or something to that effect; and he "wanted me to try it out for free."
He said the security alarm was a good one and that he was offering me the system "for free" minus the around 45.00 per month monitoring fee. He called me out of nowhere, and I had never contacted any of these companies associated before being G E Technology Nationwide, Guardian Protection of Pennsylvania and nationwide and Security Force Inc. of Raleigh North Carolina. This man also said he wanted me to "try out" a new system for free and that "It had not had much exposure" and this is another reason the deal was so good and that I could help them get the word out.... but that I would pay monthly monitoring if I chose to try this out for free.
The man sounded like a nice man, (which means nothing this day and time) I didn't have a security alarm at that time and I was a tad suspicious because he contacted me. I didn't commit to anything that day and didn't say I wanted a call back. I have yet to figure out how he obtained my Cell Phone number as i make it a point that it not be given out and it isn't "Listed" so I have no idea how he "got it." Though can imagine how he may have..this isn't the first "issue" i have had with alarm companies and local authorities in this "down east" area of North Carolina.
A women from somewhere near Angier (caller ID) North Carolina , not far from where I grew up in Fuquay-Varina called (a follow up call I guess) this call was again initiated by a company called Security Force Inc as she identified them after initiating the call and confirmed that she was calling on behalf of the GE new Technology "free" system but that the installer was this company. She was quite "Pushy"
I didn't committ to anything that day, but the woman was persistent, and continued to call even trying to get me to obtain a security system with them for my daughter, in Holly Springs NC.
Finally after the third call knowing I was in need of some type of "Protection" in this area though wary of alarm companies in this area because in Winter this area is "vacant" "desolate" and in summer it's insanely crowded and you can't get anywhere in a timely fashion. One extreme to the other . I had not planned on staying here this long , but am still here attempting to move on elsewhere in the not too distant future. I have had trouble with every single alarm company HERE, though it is not this way in larger , normal cities where populations do not fluctuate and there is a steady population and employment year round with access to many cultural activities and jobs and many people "watching; " customers like you and I who would have too many negative things to say if this type of thing went on say in Raleigh NC or Cary NC and surrounding vacinities where populations are the same year round and not desolate in the "off - season" which is truly a season all of it's own in this place and not necessarily good. The one extreme, to the other extreme like I previously stated. I have had security companies and a successfull go near a major city in the past.
The woman from Harnett County NC was a saleswoman and she was persistant. Finally I called or they called and set the appointment after a few emails from this man who lives near where I have some rental property in Goldsboro NC. This young man and I hit it off. He is very young in his early 20's and so funny. I had liked him and so I went ahead with the system, because I did like him. He was personable, and seemed to be so honest and was good at the install at what he was doing. I liked the young man and he is the reason I chose to go ahead with they system after being contacted. i was also having some issues with safety and "contractors" in the area and had been havng some issues during the previous year as well but did not want the alarm system or an alarm system because of the issues with the two previous ones down here ...hence the two years of not having an alarm system here from 2014-2016 though I had friends and my attorney tell me I needed one for security. Problem is, i seem to have more security issues when I have an alarm than when I don't but security is always a concern in this place that "Looks" so "wonderful" but ... as we all know "Looks can be very deceiving."
The young gentleman was with Security Force and told me I had ten days to try it out before I was locked into a three year contract (which I thought was excessive) but wrote that down on my calendar as to when he installed the alarm (which wasn't totally free) to when the 10 days were up. I wasn't told an additional company called "Guardian Protection" would be the monitoring company. I thought Security Force INC would be the monitoring company as I have never heard of three companies being involved and I didn't contact them, they contacted me which I know now is a red flag. The man with GE firstly, then the Woman in Angier NC and Security Force Inc.
The reason I had waited so long, almost two years is because I have had nothing but trouble "down here" with Security Companies. I don't have this trouble when living near a city that has the same population on a year round basis and plenty of people watching and paying attention to which alarm companies are good ones and which ones aren't. The things these people "get away with down here" could never be gotten away with elsewhere, i have truly never seen anyting like it. I am ready to GO!
To make a long story shorter, I looked at my calendar and the first contact I had with "Guardian Protection Pennsylvania " was a Woman and it was not and i mean NOT a good experience. I called on Day 7 of the ten days last August of 2016, because I was rethinking the three year contract and because I was having trouble with the alarm "buzzing" each morning and my dogs were going nuts.
She was very rude and said that my time had already expired on the fifth and that this day was day 7 in August of 2016; and not day 10 like Security Force Inc told me it would be, that I had 10 days.
I told the woman I didn't want her "Protection" that this is not what I had been told by Security Force Inc. and to cancel my services right then and there. She continued to be rude and "Locked me in to this contract with Guardian Protection", which is not even the company that called me to begin with....seven days into the 10 days I was told by Security Force Inc that I had to make up my mind and either keep the system or cancel it.
The entire first month the alarm "buzzed" each and every morning many times at 6:00 am which is not the time I wake up--it did this the entire first month every single day and would not stop. Also once while in the shower it began the buzzinf noise and I almost broke my neck getting out between the suds and the concrete in an attempt to get to the alarm to shut it off. When playing music or listening to the radio if I have it at a certain volume the thing goes off--after the shower ordeal which was quite dangerous; with the security alarm ringing loudly when I had been doing nothing but taking a shower...and almost broke my neck literally... I cut the cord to the alarm because my dogs were going nuts and it was bothering me every single day one way or another and I mean this happened every day that whole first month. This was the first month.
The young man with SFI came out and I told him I didn't want this system and that I had had nothing but trouble with the monitoring company and their two way system and them calling my phone , that it felt like they were "stalking me" each and every day and blowing up my phone. Every time I set the alarm and left my home I would pass a policeman going and pass another one coming back. Every time. Now I think they just have unmarked cars. There is a difference between being protected and being stalked regardless of who is doing it stalking is illegal.(but not in this little Southern Mafia place). I do call it a little strip of Hell between two bridges.
Guardian Security calling each and every day..I didn't answer their phone calls and wanted them to leave me alone. He patched things over and assured me that I would have no other issues and that If i needed anything to call him. He is (or seemed to be) a good guy, so I don't want this young fellow to get in any type of trouble but these other people aren't and I want them to leave me alone. I want all of them to leave me alone including anyone with SFI Secutiry which I believe I am still having trouble with to this day as they are stilll calling me, and I am still paying them. I am "still UNDER CONTRACT" with Guardian Protection. However I do have new system that is not withoug flaw in Vivint, but it certainly is better and I don't know where the problem is coming from currently but do suspect Guardian Protection the most and any of the "Old People" who were involved with the Monitoring and Guardian "Protection" which is any protection at all....they are awful!
I was up early one morning in March in my kitchen when it was still dark and I SAW the electronic lock in my kitchen (while having Guardian Protection only and my home armed). and heard it UNLOCK and then LOCK BACK and I wasn't the one "doing the locking and unlocking". The 'key fob" had been stolen out of my home and then returned and then stolen again where you can lock and unlock the door electronically however, all you had to know was the "code" to the electronic key fob or the key pad rather.... which SFI knew and they could make this happen from the outside somehow.
Also ,when i played my radio, or music the alarm would go of repetetively and loudly. I know for a fact that Guardian Protection was using the Two Way inappropriately by "Listening" in on my conversations whether I was alone, alone with my dogs talking to them or with other people in my own home.
On several occasions I would be away from home and come home to the alarm "silently going off" when I got to the key pad and disarmed the alarm and when I would get to the keypad to disarm it a voice would come over telling me that there was a glass break in the living room that set the alarm off . I said that I was just returning or was in my living room once and had ot heard anything at all outside...that I was here, and that the alarm had already slently gone off and that she was over the intercom "listening" before I even had a chance to disarm the system.
Also the weekend before April 7, I took my Dog swimming in Bogue Sound just minutes away from the soundside door. I was right out back and it was a pretty day so I SET the ALARM just as if I was going to be out of town for a week and took my dog swimming leaving my car keys and my house key and my alarm key fob and cell phone inside. My Dog is large (the one who likes to swim) and I didn't want to lose these things in the water knowing I would hear the alarm go off if anyone "broke in" during the middle of the day on that
When I returned to my back door, I was locked out. The electronic lock was locked and I had to break into my own home.
I broke into a kitchen window and with the ALARM ARMED.....it did not go off. Therefore the Window Contact was not working ....and neither was the entire alarm system not working. Therefore I had been paying for "Nothing" this entire time (over a year). or else someone broke it so as to have easy access to my home when I "thought" the alarm was armed and it wasn't. Either of these two things could have been the case and with neighbors and people across the steet like I have here, I would suspect the second one was the case as I have had much, much trouble with these people.
My car keys had been stolen along with my house keys and the alarm key fob stolen (the one that locks and unlocks the entryway door) and three credit cards had been stolen. One seldom used then a debit card and a credit card.
A man I noticed just before my dog hit the water who lives inbetween 406 Emerald Drive and 402 Emerald Drive was standing outside on his "bulkehead" and "signaling" someone....for something. He looked like he was trying to be "Jesus" and had a long beard and silver hair. He stood out there for a long time then my dog was in the water and I got all involved with him, and watching him.
I will never , ever take my dog swimming in that water again......ever
The Cards and keys showed back up after a couple of days. I did not "Lose them". When I retrace my steps I can 99% of the time find what I need when "I' am the one doing it ( even in a construction zone like this one has been)-but have had lots of trouble with "people" entering my home and stealing Jewelry and things I have ordered off the internet---even taking "things" out of my refrigerator and then replacing the over these last five to eight years. Jewelry I have never gotten back with the exception of one or two pieces most recently with this new alarm system with Vivint Security.
I have had enough of warrant-less entries into my home. I want to know who has the right to do this, who they are and why they think they have the right to steal my personal belongings like my Cell Phone repetatively and weekly out of my Home for example and do things to my CAR Remotely that damage it. this is happening now with my home armed and locked and with me inside it!!!
No one has the right to enter my home without my permission. It happends here all the time and they take things. sometimes I get them back and many times I do not. Many times these are things I have ordered online so someone is obviously hacking into my computer to see what I am ordering then beaking into my home and taking them.
Breaking and Entering is breaking and entering. No one has that right. It has been going on here for five years furiously and then some before this with the neighbors next door and their people who built that house and some sibling issues a little further down and across the street.
I am trying out a new alarm system called Vivent Security, and don't know how it will do , because of the location mainly.
The location is an issue and is in between two military bases and a military air strip and full of hoards of vacationers in the summer months and right on the only Highway that runs through town. I have more issue getting around and to places in summer , but less with situations like the ones I have described above and more of those the nine months of the Off Season... much of which can be very desolate in this area.
I am still paying Guardian Protection who is continuing to call me....though not every single day now. I am still having issues with "People" breaking into my home and have had two cards stolen again since the new alarm install about three weeks ago and with a 'doorbell camera' and one that has yet to be installed; and my cell phone for over 48 hours so that it could be "looked through"
No one has this right and authorities do not have this right to abuse their authority, if they are the ones who are doing this and I believe sometimes they are the ones, because I have an alarm system in my home trying to protect myself in part from "them" breaking into my home and taking my (going through) my home and my personal belongings.
I want Guardian Protection to release me from their abuses and G E Security/SFI Security to release me from their Solicitations. I want whoever is breaking in my home and knows how to evade this alarm and do this in spite of it (knowing how to get around it and get in) to STOP. I have had much trouble like I said with neighbors and some of the trouble is coming from an alarm company called Intracoastal Communications and it's people....and always has been with the three alarms I have had issue with "down here."
GE/Guardian Protection solicited me, I did not solicit them, not even once did I call them to ask them to come to my house and install this alarm...they called ME, they SOLICITED Me. Is this even legal and if so, it should not be just as whomever is breaking in my home and taking and going through my personal belongings Not Legal.
The Security System is not working, ( Guardian Security when it was last on the wall) I had to break into my own home because of some hateful people doing so and stealing my keys, cards and alarm lock and unlock key fob which has never returned to this day....the lock and unlock key fob to my street side entryway door.
Hence the new alarm with Vivant. I am still having issues with people coming into my home and taking my things---it's hard to sleep at night and creates an environment of "fear" to say the least.
I can't say...who is doing what but I do know that the local Police have been a part of it on occasion. I did not get an alarm to have them abuse their power.
I got a security system to protect myself in this place.
I want Guardian Security to stop calling me, their system does not work and I do not appreciate being "Invaded" with thier "two way system" in my home and with what I call them "raping my Privacy." Someone still has the key phob to my lock to this day and the keys all they had to do was make a copy. I am not blaming the authorities solely at all in this instance as there are many people here who do things like this....I have had many issues with "neighbors" and an across the street property owner and his people... while going through some "Legal" things pertaining to my parents estate that have all been a nightmare.
It's really sad when you need a BodyGuard to protect you in a little Island Town like this one who knows how to makes itself LOOK so LOVELY, but ISN'T. It isn't Lovely at all, it is tremendously Corrupt and has a MAFIA all of it's own with "far reaching tantacles like realtors say" all the way to Raleigh NC.
This report was posted on Ripoff Report on 05/15/2017 09:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/guardian-protection/nationwide/guardian-protecge-security-nationwide-security-force-inc-or-sfi-of-raleigh-north-carolin-1373419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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