Complaint Review: Haier America - Keasbey New Jersey
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- Author Confirmed
- Haier America 120 Riverside Drive Keasbey, New Jersey U.S.A.
- Phone: 877-337-3639
- Web:
- Category: TVs & VCRs
Haier America Don't waster your money on Haier America products Keasbey New Jersey
*Consumer Suggestion: Avoid combo units in the future.
*Consumer Suggestion: Avoid combo units in the future.
*Consumer Suggestion: Avoid combo units in the future.
*Consumer Suggestion: Avoid combo units in the future.
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Back in January, we bought the Haier HLC26B 26-Inch Widescreen LCD HDTV/DVD Combination. In the beginning, it worked great, but in less than 5 months, the DVD player wouldn't load. In the beginning of May, I contacted the Haier America customer service department and explained the problem and in that initial call, I thought the problem would be fixed. It is now over a month after that first call and I don't know where else to turn.
I have made phone call after phone call after phone call and have followed those up with more phone calls and have gotten nothing but the runaround. I know the ticket number by heart and have 4 pages of notes regarding all of the conversations I have had and what I was told by the reps. I would rather eat glass than have to make one more phone call to Haier. Yes, the process is that painful! They told me that they would replace the TV once I send ours back. But I've been waiting for the FedEx Shipping labels that they were supposed to get to me and guess what? I have received nothing! Every day I have to tell my child that he can't watch his favorite movies anymore because the TV we just bought BROKE for no reason!
Wildeye
brookfield, Connecticut
U.S.A.
This report was posted on Ripoff Report on 06/09/2009 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/haier-america/keasbey-new-jersey/haier-america-dont-waster-your-money-on-haier-america-products-keasbey-new-jersey-460241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
Avoid combo units in the future.
AUTHOR: Toby - (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
I have known others who have purchased either TV/DVD or TV/VCR combos in the past, only to find that the TV would outlive the DVD player or VCR that is built in. Same story goes for VCR/DVD combos...I once bought a Philips Magnavox VCR/DVD combo unit at Wal-Mart, and a month or so later, the VCR starts eating up tapes. I had to exchange it for another one, which is working OK so far. However, you can't buy stand-alone VCR's anymore. A suggestion to the Haier TV owner...buy a separate DVD player and plug it into the TV's HDMI port, instead of relying on the built-in unit. Most built-in units are cheaply made anyway, especially with a discount-store brand like Haier.
#3 Consumer Suggestion
Avoid combo units in the future.
AUTHOR: Toby - (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
I have known others who have purchased either TV/DVD or TV/VCR combos in the past, only to find that the TV would outlive the DVD player or VCR that is built in. Same story goes for VCR/DVD combos...I once bought a Philips Magnavox VCR/DVD combo unit at Wal-Mart, and a month or so later, the VCR starts eating up tapes. I had to exchange it for another one, which is working OK so far. However, you can't buy stand-alone VCR's anymore. A suggestion to the Haier TV owner...buy a separate DVD player and plug it into the TV's HDMI port, instead of relying on the built-in unit. Most built-in units are cheaply made anyway, especially with a discount-store brand like Haier.
#2 Consumer Suggestion
Avoid combo units in the future.
AUTHOR: Toby - (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
I have known others who have purchased either TV/DVD or TV/VCR combos in the past, only to find that the TV would outlive the DVD player or VCR that is built in. Same story goes for VCR/DVD combos...I once bought a Philips Magnavox VCR/DVD combo unit at Wal-Mart, and a month or so later, the VCR starts eating up tapes. I had to exchange it for another one, which is working OK so far. However, you can't buy stand-alone VCR's anymore. A suggestion to the Haier TV owner...buy a separate DVD player and plug it into the TV's HDMI port, instead of relying on the built-in unit. Most built-in units are cheaply made anyway, especially with a discount-store brand like Haier.
#1 Consumer Suggestion
Avoid combo units in the future.
AUTHOR: Toby - (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
I have known others who have purchased either TV/DVD or TV/VCR combos in the past, only to find that the TV would outlive the DVD player or VCR that is built in. Same story goes for VCR/DVD combos...I once bought a Philips Magnavox VCR/DVD combo unit at Wal-Mart, and a month or so later, the VCR starts eating up tapes. I had to exchange it for another one, which is working OK so far. However, you can't buy stand-alone VCR's anymore. A suggestion to the Haier TV owner...buy a separate DVD player and plug it into the TV's HDMI port, instead of relying on the built-in unit. Most built-in units are cheaply made anyway, especially with a discount-store brand like Haier.
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