Complaint Review: Haverty's Furniture - Memphis Tennessee
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- Author Not Confirmed
- Haverty's Furniture 2825 Wolfcreek Parkway Memphis, Tennessee U.S.A.
- Phone: 901-380-4150
- Web:
- Category: Furniture & Furnishings
Haverty's Furniture horrible customer service Memphis Tennessee
*Consumer Comment: I had a very positive experience with Bethany
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I thought I would just add another report concerning the customer service at Haverty's. We have even purchased their much touted Gold In-home Service plan.
When we filed a damage claim with the plan provider, they authorized a replacement for the chair that was damaged. The replacement has some quality issues also.
Diane has been uncaring at best and extremely rude and unco-operative with my wife. She has even implied that maybe our home is not a safe environment whe it comes to furniture. I have no idea what that comment meant.
The salesman (Mary Houston) at the Wolfchase store has been no assistance and has ignored repeated attempts to contact her in regards to a resolution.
James
Memphis, Tennessee
U.S.A.
This report was posted on Ripoff Report on 01/14/2004 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/havertys-furniture/memphis-tennessee-38133/havertys-furniture-horrible-customer-service-memphis-tennessee-77014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
I had a very positive experience with Bethany
AUTHOR: Mscarter - (U.S.A.)
SUBMITTED: Wednesday, July 09, 2008
After reading your report I must admit I was very nervous about calling to report that my cushion on my new side chair to my dinette set needing replacing. To my surprise, the service I received was excellent. No questions asked and the replacement cushion was ordered without delay. Bethany was professional and informative. I couldn't have asked for a better response. I will continue to do business with Haverty's because of people like Bethany and my saleperson, Patrick whom I've known for several years.
Ms. Carter
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