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Report: #1404958

Complaint Review: Heartland America - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mrgeorgej — Mercury Nevada USA
  • Heartland America Nationwide USA

Heartland America Telemarketing Scam Chaska Minnesota

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I received a call from a Heartland America representative on 09/28/17 that informed me that I had been overcharged from a previous order by $3.00 and that my credit card would be refunded.

He went on to say that to apologize for this overcharge he would send me some Heartland dollars coupons.

He made NO mention of their Value Club or nor did he ask if I wanted to join.

My credit card was billed $29.99 for this Value Club on 10/02/17.

After trying to contact their customer services three times by phone and wait times of 12-15 minutes, I gave up trying to contact them and called my credit card to reverse the charges.

I was credited only $21.99, $8.00 short of the original illegal charge.

I finally got in touch with their customer service and was told the missing $8.00 credit was for the difference in the Value Club price and the regular price of my order.

The cost of the Value Club membership is listed as $19.99 on their website, not $29.99.

I will never do business with them ever again.

This report was posted on Ripoff Report on 10/08/2017 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-america/nationwide/heartland-america-telemarketing-scam-chaska-minnesota-1404958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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