Complaint Review: Hertz Car Rental - Nationwide
- Hertz Car Rental Nationwide USA
- Phone: 407-671-1175
- Web: www.hertz.com
- Category: Auto & Truck Rental
Hertz Car Rental Hertz Claims Management; Hertz Global Holdings False damage claims after rental car is returned National, this was in Reno, NV Nationwide
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I rented a Hertz car in Reno Nevada 03/01-07/2017. Hertz's price $350/wk so I reserved with Priceline at $200/week for the same mid-size Hertz renal car. I dropped the car off on 03/07 with Hertz representative accepting the vehicle. I am now receiving Claims dept calls regarding damage to the vehicle. I returned this vehicle with no damage. I've requested written demand from Hertz and they will not accommodate. They won't detail what the damage is and are refusing to send any hard copy documentation to support their claim for undisclosed amount, they simply want my insurance info. I believe this is a new unethical Insurance scam. I was also charged $71 for 5 gallons of refueling. They are renting at deep discounts via Priceline and then recouping money by false insurance claims. Please investigate this new illegal business practice by Hertz. |
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Important that 1) the unethical insurance scam is investigated and stopped; 2) that my particular rental reservation be closed in good standing and cleared of any claims against this false damage claim; 3) this will also result in ceasing of the harassing telephone calls by Hertz Claims dept. |
This report was posted on Ripoff Report on 04/04/2017 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-car-rental/nationwide/hertz-car-rental-hertz-claims-management-hertz-global-holdings-false-damage-claims-after-1365740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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