Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #571016

Complaint Review: hhgregg - Internet

  • Submitted:
  • Updated:
  • Reported By: jboling — Seale Alabama United States of America
  • Author Not Confirmed What's this?
  • Why?
  • hhgregg any HHGregg Internet United States of America

hhgregg Extended Warranty-Pay for three tears, only get two Internet

*Consumer Suggestion: Common Occurence

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Purchased an extended warranty for three years and was told at the store that I would have Three years after manufacturer warranty of one year.  Fours years total. Wrong! Their warranty starts the minute you walk out the door. During the first year the TV quit. Called HHGregg, they told me to call the manufacturer, that the manufacturer was responsible for the first year. When the TV quit just over two years again, making three years of ownership, HHGregg said it was out of warranty. So what I really got was one year of Manufacturer warranty and 2 years of HHGregg extended warranty, paid for three and got two. Corporate headquarters told me Sorry, we are not responsible for what our associates tell you and there is nothing else we can do for you. When I checked the warranties on other appliances I had bought, they also carried a one year parts and labor warranty. How long have they been getting away with this?

This report was posted on Ripoff Report on 02/17/2010 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hhgregg/internet/hhgregg-extended-warranty-pay-for-three-tears-only-get-two-internet-571016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Common Occurence

AUTHOR: IntheKnow - (USA)

POSTED: Friday, February 26, 2010

HH Gregg is not the only retailer that "overlaps" (this is as mild term) the manufacturer and makes it appear as if you are getting more than you actually are.  Send a copy of the warranty booklet you had plus a quick blurb with just the facts to your state's attorney general.  Send a copy to the Chief Counsel of HH Gregg.  Reference what Conn's in Texas (Google) got charged with by the and paid $4.5 million in fines for.  Somewhere down the road you WILL get some satisfaction from this deception.   As you learned the hard way, rarely trust the word of mouth from a big box retail sales associate paid on commission and who is not an expert is anything but BS.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now