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Report: #673768

Complaint Review: Hollywood Video - Tempe Arizona

  • Submitted:
  • Updated:
  • Reported By: Erin — Kapolei Hawaii United States of America
  • Author Not Confirmed What's this?
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  • Hollywood Video 940 E University Dr Ste 101 Tempe, Arizona United States of America

Hollywood Video Collections 2 years after DVDs returned, No previous Notice Tempe, Arizona

*Consumer Suggestion: You Paid ???

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Hello,

I found a deliquent item on my credit report today for the amount of $110. The collection agency was representing Hollywood Video, stating I had movies that I returned late in February 2009 and they were collecting, (it's December 2010). I never received any notice of a outstanding balance, either via mail, or phone. And Hollywood Video had my credit card on file and never made an attempt to charge for the late fee.

I paid the collection agency because I do not want any blemishes on my credit report, however is there anything I can do about this? Aren't you supposed to be contacted if you are past do on an account so that you can pay prior to going to collections? I know I returned the DVDs, however the collection agency couldn't tell me any further details other than which DVDs were out.

Thanks

This report was posted on Ripoff Report on 12/20/2010 08:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hollywood-video/tempe-arizona-85283/hollywood-video-collections-2-years-after-dvds-returned-no-previous-notice-tempe-arizon-673768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

You Paid ???

AUTHOR: John - (U.S.A.)

POSTED: Tuesday, December 21, 2010

I think you were scammed. Did you contact Hollywood Video first to find out what happened?

Did the collection agency guarantee in writing that the derogatory would be removed from your credit report? I suspect it will not.

What is the name and address of this collection agency?

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