Complaint Review: Homelovers LLC - Mesa, Arizona Select State/Province
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- Author Not Confirmed
- Homelovers LLC 127 W Juanita Ave Mesa, Arizona Mesa, Arizona, Select State/Province USA
- Phone: 602 792 5333
- Web: WWW.HomeloversAz.com
- Category: Property Management
Homelovers LLC Unlawfully took my deposit when I moved Mesa, Arizona
*Consumer Comment: What does your lease say.
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I rented a house in North Phoenix, Arizona managed by Homelovers for three years. The house was inspected by them twice a year in Janurary and in December. I was notified in early November 2013 that my lease was not going to be renewed for 2014. I would have to leave by the end of March 2014 because the owners were returning from NY. My wife and I bought a home nearby. I informed Homelovers around the first week of December that I would be leaving December 31. This is when my lease with them was due to expire. I was asked to make sure the carpets were cleaned. I hired a company at a cost of $212.00 to myself. My wife and I made sure the house was clean. I returned two house keys, two mail box keys and a gargage door opener which was given to us when we moved into the home. This done on January 2nd. I had a deposit with the company for $1508.00 with them when I moved in. $874.50 was returned to me today 1-18-14. I was charged $574.50 for a variety of reasons. Which included a fee of almost $300.00 to rekey all the locks. This also included a charge of $23.00 for two flood lights, $60.00 to power wash the garage floor, $23.00 for HVAC fliters and an late notification of departure for $158.00. The total amount is $574.50. I do have a receipt for the keys turned in to their office on 1-2-14 signed by Deborah.
This report was posted on Ripoff Report on 01/18/2014 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homelovers-llc/mesa-arizona-select-stateprovince-85210/homelovers-llc-unlawfully-took-my-deposit-when-i-moved-mesa-arizona-1116661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
What does your lease say.
AUTHOR: Robert - ()
SUBMITTED: Monday, January 20, 2014
What does your lease say about deductions from your deposit.
First of all your "numbers" don't match up you are about $59 off, so I am figuring that any differences are because you are not disputing the other deductions. Nothing in your report shows that they were charging you for carpet cleaning so that is obviously not in dispute.
So onto the easy ones. The Flood Light and Filters, IF those were your responsibility per the lease the landlord/managment company is going to be allowed to charge you a reasonable amount for the replacement. While not knowing exactly they bought, it sounds like they may be on the higher end of what may be charged but still could be considered reasonable. Especially if they have a receipt showing that is what they paid. Next, the Power Washing of the garage. The $60 sounds reasonable and if it was in need it would be seen as valid.
Now onto ones that seem to be more in dispute and why you need to read your lease. Every apartment/rental I have ever seen requires a 30-Day notice when you intend to vacate. This applies even if the lease is ending and you are not renewing. If you did not notifiy them until the first week of December and leaving on December 31st, that is not 30 days and therefore the extra fee may be again totally valid.
The last and apparently the biggest item is the Re-Keying. Again, read your lease. Does it allow for a "re-keying" when you move out regardless of turining in the keys. If so it is valid. There is a side possibility. Your last day was 12/31 you did not turn in the keys until 1/2. So you technically still had access(and use) of the house on 1/1 and up until you turned in they keys on 1/2. I am not saying you did..just that you could have. Even though it is a hoiliday that may not matter.
Now if your lease shows you that these charges are invalid then look at the laws in your area. You may not only be able to reclaim the missing amounts, but additional damages as well.
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