Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1123345

Complaint Review: Honda - Passaic New Jersey

  • Submitted:
  • Updated:
  • Reported By: stinky14u2 — North Haledon New Jersey
  • Author Not Confirmed What's this?
  • Why?
  • Honda Passaic, New Jersey USA

Honda USA and Garden State Honda Cracked windshields Passaic New Jersey

*Consumer Comment: "HONDA FIT WORST IN CRASH TESTS"...

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

DO NOT BUY HONDA VEHICLES I have two 2011 Honda Fit Sports which I bought brand new from what I come to learn is a disreputable dealer, Garden State Honda. I have also come to realize that Honda refuses to admit to a manufacturing defect with windshields for this vehicle. As a result, I have had to replace the windshields on both cars because of cracks generating from below the dashboard level. I actually saw the most recent crack materialize as I was driving. The crack started below the dashboard, traveled up, across and back down into the other side of the dashboard. As this occurred within three miles of the above referenced dealership, I immediately drove my car to them. As I was registering my vehicle for evaluation, a technician came up from behind me and began to dig a hole into the windshield with what appeared to be a ballpoint pen. He then went on to claim that the crack was a result of an impact exactly where he had just dug a hole with his instrument. I spoke to the manager about this. They discounted my witnessing where the crack came from. They did not provide me with the level of service I should have been provided. The manager told me to call Honda USA. When I requested he write their phone number for me. Instead of writing it down he continued to recite the number. He then opened my passenger car door, opened my glove compartment and began to ruffle through it in an attempt to find the users manual. At this point, my property had been violated and had enough of their disregard and disrespect for my property. I filed complaint with Honda and took my vehicle to another dealer. I was told Honda would be contacting me directly. One week later, Honda had not contacted me to inform me whether the repair would be covered by warranty. I had to call Honda to find out they would not cover the cost of replacement. #DON'TBUYHONDA #PoorCustomerService. Check out the #hondablogs from other #Honda owners with the same issue...Honda refusing to take ownership of #CRACKEDWINDSHIELD due to manufacturing defects.

This report was posted on Ripoff Report on 02/13/2014 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/honda/passaic-new-jersey/honda-usa-and-garden-state-honda-cracked-windshields-passaic-new-jersey-1123345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

"HONDA FIT WORST IN CRASH TESTS"...

AUTHOR: Karl - ()

POSTED: Thursday, February 13, 2014

can be Googled. Anyone can 'Google' this- HONDA FIT WORST IN CRASH TESTS, and read the related articles that are available on the web.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now