Complaint Review: Hoverboard360 - Internet
- Hoverboard360 Internet USA
- Phone: 646.690.0298
- Web: hoverboard360.com
- Category: Sporting Goods
Hoverboard360 AVOID THIS COMPANY NYC/China Internet
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Purchased a hoverboard online after making sure the product was returnable because it was a gift. Within hours of placing the order there was a report on television about these boards catching fire. Contacted them and was assured theirs was the kind of battery that never caught fire. They were supposed to get my signature before dropping the board off, so I put a sign on the door that I was refusing delivery of the item. UPS left it anyway! I emailed Hoverboard and told the that I had refused delivery and their product came from China where it was manufactured - not the USA as they claim. I was told I would have to pay a 30% restocking fee and ship the heavy item back myself.
There was none of that information provided prior to the sale. I told them I was refusing to pay for all of that and they then refused to give me their return address! I told them I would just return it to the New York address that it was shipped to from China and I was told that was not a receiving address and now no one will respond to me even after I threatened to report them to the district attorney's office in New York. So I contacted my credit card company and put a stop to their payment. I'm sure they're refusing to communicate with me to drive me past the 30 day return policy. I've never even opened the box it was shipped in so it will be impossible to say the board was damaged by me in any way.
This report was posted on Ripoff Report on 01/19/2016 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hoverboard360/internet/hoverboard360-avoid-this-company-nycchina-internet-1280959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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