Report: #564829

Complaint Review: HP - Sao Paulo Internet

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Submitted: Fri, February 05, 2010
Updated: Fri, February 05, 2010
Reported By: Hashi — Itu Brazil

Author Not Confirmed

Why?

HP Internet Brazil

Phone:
Web:
Category:

HP, Hewlet Packard do not attend product manufacturing deffect, Sao Paulo Brazil, Internet

*Consumer Comment: Warranty

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I have a HP notebook TX 1320us that has presented wireless and screen problems recently. Although warranty is expired. Authorized Technical support in Brazil assured this is a manufacturing deffect. Several foruns at the internet confirm this. HP support deny to recognize the problem and several users, including me, are out of proper unified support.

This report was posted on Ripoff Report on 02/05/2010 04:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hp/internet/hp-hewlet-packard-do-not-attend-product-manufacturing-deffect-sao-paulo-brazil-internet-564829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Warranty

AUTHOR: Flynrider - (USA)

SUBMITTED: Friday, February 05, 2010

POSTED: Friday, February 05, 2010

A warranty protects you from manufacturing defects for a certain period of time. After that, you're on your own. Why should they care about manufacturing defects that show up after the warranty period? If you wanted that kind of coverage, you should have bought an extended warranty.

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