Complaint Review: HR National - Las Vegas Nevada
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- Author Confirmed
- HR National 7477 W Lake Mead Blvd, Ste. 170 Las Vegas, Nevada U.S.A.
- Phone: 800-668.8195
- Web:
- Category: Real Estate Services
HR National Big Scam Las Vegas Nevada
*Consumer Comment: I'm a member... why didnt you read the terms?
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My husband and I were interested in purchasing a house and found this listing on Craig's List for the Sacramento area. We called and the woman told us it would be a $1.95 charge. Apparently however that is only for a 7 day trial which we were not made aware of. After 7 days if you don't cancel a $49.95 charge is withdrawn from you bank account. We were not informed of a 7 day trial period. If we were we would never have signed up in the first place.
Now they are telling me that every representative tells people of the 7 day trial period and that they will have to review the phone call to make sure that I had indeed been misinformed. Whatever happened to the customer is always right and you are entitled to a refund if you are not happy with the service.
Lindsay
Sacramento, California
U.S.A.
This report was posted on Ripoff Report on 06/19/2008 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-national/las-vegas-nevada-89128/hr-national-big-scam-las-vegas-nevada-341952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
I'm a member... why didnt you read the terms?
AUTHOR: Joseph - (U.S.A.)
SUBMITTED: Tuesday, November 18, 2008
Regardless of whether or not you weren't told something over the phone, they make you use an online signature after reading (not just scrolling through) the terms of agreement. They don't even charge you until you sign this form - (I know because it took me one week to get activated when I hadn't done the online signature).
A word to the wise - don't sign up for anything without reading the terms of agreement first. It's actually a great investment service if you utilize it correctly.
Also, in this day in age, any "free trial" always means you have to cancel before the trial is up to not be billed... If you don't know this already I feel very sorry for you. 90% of companies out there these days use that business model. We as consumers are offered deals like this on a daily basis.
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