Complaint Review: HSBC Auto Finance - Baltimore Maryland
- HSBC Auto Finance PO Box 17548 Baltimore, Maryland U.S.A.
- Phone: 800-836-6469
- Web:
- Category: Car Financing
HSBC Auto Finance Please take your auto financing needs elsewhere -- HSBC send thugs to your home at 3:00 am Baltimore Maryland
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HSBC auto financing practices, policies and procedures really needs to be re-evaluated. I know we are all in an economy mess and I also know that we did not lend a helping hand in creating the mess. In the year, 2005, I agreed to accept an auto loan from HSBC. Despite the fact that I had good credit, HSBC still overcharged me on the financing. All payments for 3 years were made on time and I even paid more than the monthly balance to decrease the financing charges.
In mid-year 2008, HSBC, without any notification, sent thugs from Thug City to retrieve the vehicle at 3:00 a.m. Understandable, they did not want to work with me on a temporary payment plan until my finances got better. That's something I had to accept. I think it would have been common courtsey for HSBC to notify me in advance or just ring the doorbell that they were at my residence to pick-up the vehicle. These thugs come to my residence at approximately 3:00 a.m; brake the lock off the gated fence where the vehicle was parked; make a mess; retrieve the vehicle and leave the gates wide open as if it was a burglary.
I immediately contacted HSBC to try to retrieve personal items I left in the vehicle and they told me I would have to go 100 miles from my house, bring a $75.00 fee, etc. HSBC told me I would have to get to this location the best way I could and in addition, if I really wanted my belongings, bring the keys to the vehicle. Unbelieveable -- please take your auto financing needs elsewhere -- we don't need this type of getto service from anyone.
Sarah
Orland Park, Illinois
U.S.A.
This report was posted on Ripoff Report on 11/01/2008 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-auto-finance/baltimore-maryland-21297/hsbc-auto-finance-please-take-your-auto-financing-needs-elsewhere-hsbc-send-thugs-to-yo-386930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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