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Report: #1181864

Complaint Review: hughesnet - Internet

  • Submitted:
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  • Reported By: cecil — howe Texas
  • Author Not Confirmed What's this?
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  • hughesnet Internet USA

hughesnet DIAL AMERICA MARKETING INC CC INTERNET FRAUD germantown maryland 20876 maryland

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i purchased  sattelite equipment and had  a   contract for service at $70.40  per  month. the   date was 4-06-2010. the   monthly  was  paid  by  automatic  draw  from  bank   account.   i   fulfilled  the  whole contract.  i  talked to  them  on   the   phone and  they  said i   could  go  on   month to  month. each month i paid online with card  numbers i entered.  there  was  a  check  box if i  wanted to have them draw automatic.                                                        i never   checked the   automatic box.  the  problem began   about september 8 2014.  they  drew  the $70.40 automatic and  caused a $30 overdraft charge.   i   decided  to  cancell  the  account.  i  talked  to carla in account management. i  told her i needed a  physical letter showing the  account had been  cancelled and  bank  information  deleted.  she  said  she  could not  do that. this  was on october 7 2014.  she  said  the  account had been  cancelled and  bank  numbers deleted. i get  an email each  day showing account balance.  i  had told them on  the  phone if i  had any further problem i  would  consider it  internet fraud.                                                                                                                                                                                  carla in account  management  gave  case  number 44118832 as  proof the   account  had  been cancelled.  on  october 8 2014 i  got a  bank  email that hughes net had  drawn automatic from my  account another $70.40.

This report was posted on Ripoff Report on 10/09/2014 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-dial-america-marketing-inc-cc-internet-fraud-germantown-maryland-20876-maryl-1181864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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