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Report: #412877

Complaint Review: HughesNet - Internet

  • Submitted:
  • Updated:
  • Reported By: — tullahoma Tennessee
  • Author Confirmed What's this?
    • Why?
  • HughesNet hughesnet.com Internet U.S.A.

HughesNet, HughesNet is a SCAM, throttles bandwidth without warning! Internet

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One of my family members ordered HughesNet satellite internet service after learning that she couldn't get DSL or faster at her home. Shortly after the service was installed, she started noticing great drops in speed, going from around 200 kb/s to near 6 kb/s.

When contacted about this, a customer service rep told us that they impose a bandwidth limit on all accounts, only allowing them to download 200 megabytes every 24 hours. (For anyone wondering, this is obscenely low. You can't even browse for more than 30 minutes without hitting the limit).

NO NOTICE WAS MADE OF THIS LIMIT AT THE TIME THE SERVICE WAS PURCHASED.

So, in conclusion, DON'T GO TO HUGHESNET. DIALUP IS BETTER THAN THIS CRAP.

Josh
tullahoma, Tennessee
U.S.A.

This report was posted on Ripoff Report on 01/16/2009 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-hughesnet-is-a-scam-throttles-bandwidth-without-warning-internet-412877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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