Complaint Review: Hughesnet
Hughesnet Hughesnet Sell Substandard Plans to Force You to Pay for Service Internet
*General Comment: Not Hughesnet's Fault.
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Okay, so Hughesnet gives you a 'data allowance' (rip off alert!) for your home use. My usage renews on the 10th at midnight. Last night it's running slow and I check. It shows I've already gone thru 10 GB which is my measley little allowance. (10 days use) I'm not allowed to watch movies on Netflix or Hulu. If my neices or nephews come over they can't play online games. I call them and their solution is to NOT STREAM HD VIDEOS! So there solution to my internet problem. Is to USE THE INTERNET LESS. Then the SCAM kicks in. You have to PAY for more GB"S of data by BUYING TOKENS AT $5, 500mb, $9, 1GB and $16 2GB. SO OBVIOUSLY THEY KNOW WHAT THEY ARE SELLING YOU IS SUBSTANDARD SERVICE. IT IS SCAM TO FORCE YOU TO PAY MORE FOR YOUR INTERNET. If not you are subject to their 'fair use' policy which SLOWS DOWN YOUR INTERNET ACCESS TO 56K MODEM SPEEDS. They actually had the brass to tell me that I had used up 250mb in a half-hour while I was doing nothing but talking to tech on line. I WASN"T ACCESSING ANYTHING ONLINE DURING THAT HALF-HOUR. Next month I'm forced to go back to Comcast which is less horible. If you are at a fixed location you should not have to pay charges as if you are roaming. It should be the same as a hardline connection. Big cable annd internet in general is a fixed game but Hughesnet is the worst service I've ever had.
This report was posted on Ripoff Report on 01/21/2015 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-hughesnet-sell-substandard-plans-to-force-you-to-pay-for-service-internet-1203305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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