Complaint Review: Hughesnet
- Category: Internet Service Providers
Hughesnet They are criminals!!! Literally STOLE $800 from me! Internet
*Consumer Comment: Similar Experience
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While with them I had to call in multiple times because I was not able to do everything the sales rep who sold me the service said I could. They also sold me and an appropriate modem when installing the service and wanted me to purchase another one to help with some of my issues. Kept upgrading and upgrading, But I was still unable to do normal things like view YouTube videos or upload any videos which I told them was part of my business and I needed to be able to do. Never was able to speak to someone in the US, always had to struggle with understanding someone from another country. I moved addresses and wanted to cancel service but was talked into going ahead and moving with them and if things didn't work out they would not consider it a brand new contract after the move but would be able to cancel at any time. After the move and about 30 to 60 days I called to cancel and they would not cancel me without a $400 buyout because they said my contract automatically renewed when I moved. So I paid the $400 and they were supposed to send me a box for the satellite dish part to mail in and I never received the box. So I called and they had sent the box to my old address! Unbelievable! So they were supposed to send me another box and I never received it. Looked on my account and they had taken out an additional nearly $400 I assume for the part. This is criminal! I want to file a lawsuit but need a good attorney that has experience with Hughesnet.
This report was posted on Ripoff Report on 08/07/2017 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-they-are-criminals-literally-stole-800-from-me-internet-1390946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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