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Report: #1455948

Complaint Review: Ibotta - Denver Colorado

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  • Reported By: Mindy — FREEBURG United States
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  • Ibotta 1660 17th Street Denver, Colorado United States

Ibotta Ibotta Cancelled my Account and took the Money I earned on the site! Denver Colorado

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I tried to cash out my 70.00 rewards and they locked me out of my account. I have many support tickets started and when I checked today ibotta closed each ticket out without any of my issues resolved I had reopened them requesting help and still NOTHING!! When you look on the BBB this seems to be a pattern where many customers go to take the rewards out and some how their account has magically been deactivated but yet they don't give you any notice.they continue to allow you scan receipts and get rewards but yet you aren't allowed to with drawl them :( Such a terrible experience

I put in a request to cash in my rewards you lock my account and then Ibotta went back and removed over 25 rewards credits on items that I did in fact purchase. Along with saying I submitted a receipt from 7/18 when that is untrue I have screen shot every receipt I have sent over the last month to you guys due to repeated issues.

I started over 5 support tickets and each one is closed and solved when nothing has been fixed. How convenient that you cancel my account when I go to cash in my rewards and convenient that you suddenly find issues with my account. At this point I have reached out to the BBB and multiple review sites to let them know of your bad business practices.

This report was posted on Ripoff Report on 08/10/2018 09:01 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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