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Report: #1418496

Complaint Review: Ibotta - Denver Colorado

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  • Reported By: Christy — McPherson Kansas United States
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  • Ibotta Denver, Colorado United States

Ibotta Ibotta Falsely deactivated my account and kept my rebates worth over $200.00 Denver Colorado

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I have been using Ibotta for several years.  In the past, I always "cashed out" when I had earned $50.00 and received a gift card.  This year since it is near the holidays I decided to save up my rebates for this Christmas Season.  I had managed to save $202.00 and was in line trying to cash out for a gift card.  I had never had a problem before so I just figured I had put in the wrong password and my account was locked.  I submitted an email asking if they could unlock my account ( there is no other way to contact them)  I received a reply that it would take 48 hours for a representative to contact me so I waited.  After 72 hours I received an email stating my account was being deactivated due to violating at least one of the following: Sending invalid receipts. Associating a unique mobile device with more than two Ibotta user accounts. Associating an excessive number of mobile devices with a single user account.  I had done no such thing.  I started reading other reviews and this seems to be a common thing they do when you get a substantial amount of funds to cash out.  I am mad!  I spent extra money on products that I may not have bought, spent time uploading receipts and was looking forward to having some extra spending money this Christmas.  It was a total waste of my time and the company needs to be ashamed scamming people like this. 

This report was posted on Ripoff Report on 12/21/2017 01:56 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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