I.C. Systems Their customer representatives did not know what they were talking about when I was asking for help to make a payment online. When I spoke to them, they said the same sentence 5 tiems in a row in ord St. Paul, Minnesota

First off if you make a online payment they may get your bank account info.  Do not do this.
I think you need to contact your attorney General of your state.  This varies by state.  Most have a agency that regulates these idiots.  So a little research on your part.  If you want to pay the bill the best thing is to ask for written agreement in your complaint with the A.G office.  Personally I would demand they provide debt validation then continue to litigate to payment in full in writing.  Do not trust them without an agreement.  They will lie and cheat you.  So file the complaint with the AG office.




Go to the FTC.gov site and read about the federal Debt collections practices Act.  Know your rights.  Demand debt validation (proof of debt).  You must demand it within 30 days of contact. 

Now there are National association of consumer Protection attorneys (NACA).  They will some times take a case on contigency.  You also can go to Debtorboards.  They are a (.com) on the internet.  They have people that will listen and advise.  Some are attorneys.  The advise is free.  They do not scam or phish you.   They helped me several years ago.  When I had identity theft.


I wish you the best.  DO NOT GIVE THEM BANK INFO.  There threats are nothing.  Get them on tape making threats and get an NACA attorney.  Keep us informed.