Complaint Review: ICON Payment Solutions - Phoenix Arizona
- ICON Payment Solutions 4811 E. Thistle Drive Ste 110 Phoenix, Arizona U.S.A.
- Phone: 602-792-6083
- Category: Credit Card Processing (ACH) Companies
ICON Payment Solutions FRAUDULANT Business Practice - WARNING!!! Contracts Altered! Phoenix Arizona
*Consumer Comment: You got to be kidding, Icon has saved thousands on credit card process?
*Consumer Comment: Icon is a fraud
*UPDATE Employee: Icon has helped thousands save thousands on credit card processing
*Author of original report: Keep up the pressure!
*General Comment: Beware of Icon Payment solutions
*Consumer Suggestion: collecting evidence / getting my money back
*REBUTTAL Individual responds: Another Victim with the same cheating
*Consumer Comment: Work in the Industry and I always hear the horror stories!!!
Icon Payment Solutions contacted me over the phone to congratulate me on qualifying for "wholesale pricing" on my credit card processing. Intrigued by the offer I set up an appointment with Coby Willcoxson, sales rep. At our first meeting he offered a $39/month lease on a credit card machine, 1.8% processing fee and NO per item charge. WOW! This is great - I am going to SAVE over $200/month on fees.
At our next meeting, the fee for the lease jumped to $59... the processing fee savings would more than offset the $20 increase. Okay, I signed. Curiously, Coby left my small business without providing a copy of the agreement (I do not keep a copy machine at my coffee house). He said he would give me a copy the next day.
Unfortunately I researched ICON Payment Solutions AFTER I signed the contract and found some disturbing posts on the internet. ICON called several times to "activate" my machine. I refused to do so until I received a copy of my contract. The copy never came and I NEVER even plugged in the machine.
I called the leasing company and found out that the contract stated a $74.99 fee (instead of the agreed-to $59.00 fee). I told them I was cancelling the contract and they said the contract was non-cancellable.
Today I noticed an $875.00 debit to my checking account for a "cancellation fee". This contract was attained through fraudulant means and I contend that the contract was never valid. I will be filing with the attorney generals of Oregon and Arizona to alert the public of this ongoing SCAM. Please beware of anyone calling from ICON Payment Solutions - Sean Mecham or Coby Willcoxson in particular. Other companies involved in this scam include the Lease Finance Group in Illinois and SAGE Payment Solutions in Virginia. I am POSITIVE that if the original signed contract ever emerged I could prove that it was ALTERED.
This report was posted on Ripoff Report on 02/12/2009 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icon-payment-solutions/phoenix-arizona-85044/icon-payment-solutions-fraudulant-business-practice-warning-contracts-altered-phoen-423388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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