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Ripoff Report | Idearc Review - Dallas Ft. Worth Airport, Texas
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Report: #443066

Complaint Review: Idearc Media - Dallas Ft. Worth Airport Texas

  • Submitted:
  • Updated:
  • Reported By: peabody Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Idearc Media 2200 West Airfield Dr Dallas Ft. Worth Airport, Texas U.S.A.

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Overcharged for clicks will not show where money was spent. Ran website which had english errors on 1s page and would not correct

Steve
peabody, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 04/12/2009 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/idearc-media/dallas-ft-worth-airport-texas-75261/idearc-media-had-optimized-web-account-charged-for-nationwide-clicks-when-only-supposed-to-443066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 UPDATE Employee

customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Wednesday, June 03, 2009

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information
and e-mail back to me at: customerservice@idearc.com

Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:

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#5 UPDATE Employee

customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Wednesday, June 03, 2009

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information
and e-mail back to me at: customerservice@idearc.com

Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:

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#4 UPDATE Employee

customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Wednesday, June 03, 2009

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information
and e-mail back to me at: customerservice@idearc.com

Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:

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#3 UPDATE Employee

customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Wednesday, June 03, 2009

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information
and e-mail back to me at: customerservice@idearc.com

Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:

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#2 Consumer Suggestion

Your SEO/PPC solution

AUTHOR: Hal (seo/ppc Specialist) - (U.S.A.)

POSTED: Monday, June 01, 2009

Steve:

I just rescued someone who was about mto sign up with Idearc. We are top 10 rated SEO/PPC firm (out of over 4000) by Top SEOs.com. We get 95% of our clients to Google page 1 organically within 90 days (really!), and save them up to 30% on their ROI for PPC campaign.

This is no scam or wonder drug. We do it best. I can send you info with no obligation. email me:
hbomzer@thinkbigsites.com

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#1 UPDATE EX-employee responds

Ex-Employee with Information

AUTHOR: Creativegeek1 - (U.S.A.)

POSTED: Wednesday, May 27, 2009

I strongly agree with this because I just resigned from Idearc this month and I know first hand what they do to customers. They use negative keywords that don't apply to the customer. I had a customer who was a mobile day spa and the gave them keywords like babysitter porn, bald etc.

I had a plethora of customer who they did this to. I even helped my coworkers understand why their customers weren't getting the traffic and conversions they were told they'd have.

They treat their employees the same way. I went out on disability and they haven't paid me all my money even after coming back to work. They are horrible and it would do the industry good if a more reputable company would buy them because the management is the worst I have seen in my entire working experience.

They should be brought up on charges by their customers because they take their money and lie about what is happening. All customers who had or have there PPC product should ask to see their traffic report of every keyword they have ever used and if they don't start a class action suit against them to make them disclose that information. I'll support this however I can.

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