Complaint Review: Inphonic - wirefly - Phoenix Arizona
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- Author Confirmed
- Inphonic - wirefly Inphonic.rebatestatus.com Phoenix, Arizona U.S.A.
- Phone: 866-800-4303
- Web:
- Category: Internet Fraud
Inphonic - wirefly ripoff screwing me out of $250.00 Phoenix Arizona
*Author of original report: Response from Wirefly/Inphonics
*UPDATE Employee: Wirefly reply
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I sent in my two seperate rebate forms on April 26, 2006. One rebate was called a Customer Loyalty Rebate for $150.00 and the other rebate was called Customer Appreciation Rebate for $100.00. I received my Customer App. Rebate back in the mail statiing that I did not fill out the form in full (I forgot my email address on both and only received on form back).
I added my email address and sent the rebate submission back. I then checked the email address daily to see the status of my rebates. Nothing was even updated for quite sometime.
Last week, both rebates told me that my rebates were null and void due to my Carrier telling them that I decreased my plan or that my contract with my provider was DECREASED. This is not accurate information, as I added a line to my plan, which INCREASED my plan and EXTENDED my contract with Cinular. I have email them with my issues on this.
I haven't heard back from Cingular at this time.
Craig
Bernardston, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 06/21/2006 08:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic-wirefly/phoenix-arizona-85072/inphonic-wirefly-ripoff-screwing-me-out-of-25000-phoenix-arizona-197420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Response from Wirefly/Inphonics
AUTHOR: Craig - (U.S.A.)
SUBMITTED: Wednesday, July 12, 2006
I just want everyone to see that I have actually received an email from Inphonic's on my rebates. It is as written below.
Hello Craig,
I'm not sure about the information you received from Cingular but they are reporting to us your rate plan has changed~ but I have Good News!
Your rebates were reviewed by management and even though your claims were rightfully denied for failing to meet the requirement on your
rebate form we will process them anyway. Please allow 6-8 weeks to reprocess the submissions and get the checks cut. Cheers!
Regards,
Jon Delahay
When I recieve my rebates, I will let everyone know that I did receive.
#1 UPDATE Employee
Wirefly reply
AUTHOR: Jon - (U.S.A.)
SUBMITTED: Thursday, June 29, 2006
Hi, Craig:
I'm hoping that we can work together to solve this for you. If Cingular reported your account has been downgraded, then our rebate center has no choice but to deny the rebate according to the terms of the discount. If you can send me an email providing documentation, then I will work with management to resolve this issue despite Cingular's claim and non-payment to us.
Please include your order number in your e-mail.
Thanks, and I hope to hear from you.
Jon Delahay
Inphonic Office of the President
Jdelahay@inphonic.com
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