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Report: #243564

Complaint Review: Wirefly - Inphonic - Washington District of Columbia

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  • Reported By: Provo Utah
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  • Wirefly - Inphonic Washington, District of Columbia U.S.A.

Wirefly - Inphonic Ripoff No Rebate Given!! Washington District of Columbia

*Author of original report: Its a Miracle.

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Its just wrong... It's been a year since I have submitted my refund of $180.00 to this place, and when I first did it, I followed all the rules, and turned EVERYTHING in, just to get a letter back a few wks later from this company saying that my phone bill was INVALID, and that I had to re-due everything again. SO for the 2nd time I turned the rebate paperwork in, and was told I would get my rebate back within a few wks. So, I go to to check on the status, and it said that it had to be reprocessed and to give it an additional 4-6 wks more. So I did then checked again on the site. Still, same message, so I called 866-607-9877, got a rep. on the line after forever on hold, and they said the same thing about the reprocessing, that one of their sites were closed and they had to do something, I dont know, and I had moved since submitting the rebate, so they took down my new address. So then I sorta just left the whole thing alone thinking it would take care of itself BAD IDEA! I again went to the website, and SAME MESSAGE! So then I called the number again, and was told that my rebate is being handled by corporate aka Inphonic. So I got another number to call.. 866-274-8573. So I called and left my info on their v-mail, and was told I would get a call within 72 hrs YEAH RIGHT. Never got a call. So I called them about a couple of wks later and was on hold for forever, and I finally had to hang up cause I was at work. I reported them to the BBB last week.

So then I called Inphonic today and after 4 attempts of calling I gotta rep. not a nice one might I add. They found my file, and said that they are putting a "check request" in whatever that is, and that I can call back within 10-14 days for the status. Oh and they apparently never changed my address from when I told them to either. So I will be calling back to see whats going on. But I'm sick of being patient with this company!!

Provo, Utah

This report was posted on Ripoff Report on 04/11/2007 07:06 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Its a Miracle.

AUTHOR: Jeni - (U.S.A.)

POSTED: Friday, May 04, 2007

So last week I called about my a status update on my rebate, and of course it took forever on hold to get someone. But when I did the rep. said that my rebate check is being processed. And it would take another 14 days!

So whatever I thought to myself, I will just keep calling every week lol.

But low and behold today when I checked my mail there was the rebate check for $180! It has taken 13 months but d**n I got it!

Good luck everyone with your rebate issues with this company, be persistant it eventually will pay off!

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