iYogi AKA iyogi reviews iYogi review A real iyogi review alternative Internet

After some more research, I discovered that iYogi is 100% based in India.

Unfortunitely, American investors have poured millions of dollars have poured into iYogi in an effort to push out US based businesses and take over the computer repair sector with cheap technicians that provide a HORRIBLE service.

No American should support iYogi. Do you want a technician that is getting paid $1.00 US dollar PER HOUR to work on your computer? How can you trust a company that pays their people so little money? When we used them to repair our computer, they MADE IT WORSE over and over again. They  would always apologize and say, "not to worry, we'll get it fixed!"

Who has time to sit in front of their machine for 4 hours while these "technicians" fix the problems they're causing?

$169 for a year of computer support is NOT worth it. Use your money on a US based company. As I mentioned above, the company, www.safepcfix.com filled us in on more information about iYogi and how they operate. They went through our machine and identified EVERY SINGLE problem and how it happened and how it was caused. It boiled down to an imporperly trained technican changing settings and pushing buttons on my computer until it was hardly usable for me and my family.

Take your money elsewhere. And while I might agree with people that suggesting another company in place of another is not politically correct, I believe it is important to inform people of GOOD companies that DO what they say they will. With so many scams abound, you never know what you're getting yourself into. Safepcfix did an excellent job with our machine and I trust them completely.

BTW - before posting this review, I read iYogi's canned response (above) on MANY other reviews. They're trying to save face by posting their A rating. They have an "A" rating because they PAY for Better Business Bureaus program for businesses. Its not because they earned it. Look how many complaints they have.

Should any LEGITIMATE business have 221 people file BBB complaints against them? What about the companies that have never heard of the BBB? Where are their voices heard?

I emailed them at iYogicare@iyogi.com and guess what? They told me they would have a technician look at it. Why would I want their tech to get access to my computer again? Just to mess it up again? NO THANK YOU!

Dear Jtanner,

iYogi is an independent Technical Support provider with a BBB rating of ‘A’ and has been in the industry for the last 6 years.

We are sorry to hear that we were not able to resolve your computer issues up to your satisfaction. We take all feedback seriously as it helps in our endeavor to continually improve our services.

We request you to send us your account details at iYogicare[at]iyogi[dot]com so that our Active Response Team can investigate the incident you are reporting.

Regards,
Active Response Team
iYogi