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Report: #1145668

Complaint Review: iYogi - Internet

  • Submitted:
  • Updated:
  • Reported By: csm5749 — Liberty Knolls Maryland
  • iYogi Internet USA

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 iYogi took advantage of my elderly father to the tune of $3000 and provided him absolutely no value.  Sold him an endless number of service contracts and said they could fix his PC performance issues.  When they could not fix the original issue they told him he needed a  new computer.  They sold him a junk computer with less disk space, physic al memory and processor speed then his original PC.  They lumped on periperals and software he did not need. When he could not get this new system working they sent over expesive onsite support who did nothing. 

With little effort I was able to solve his original PC issues, minor issues that any of today's high school kids have fixed in no time. iYogi used the situation to milk a technolgy challenged elderly person for a lot of money.

Do not let these people remote to your  PC. If you do make sure you uninstall their software including the remote connection services.

This company is running a scam and stealing from the public, stay away from them.

This report was posted on Ripoff Report on 05/10/2014 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogi/internet/iyogi-rip-off-scam-internet-1145668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

iYogi - Active Response Team

AUTHOR: iYogi - Active Response Team - ()

POSTED: Monday, May 12, 2014

Dear username “csm5749”,

 

We are sorry to hear about your father’s unsatisfactory experience with iYogi as this is not the type of service we strive to deliver. We would like to investigate the incident you are reporting and take appropriate action as per the findings. So requesting you to share the account/contact details registered with us at iYogicare[at]iyogi[dot]com.

 

Regards,

Active Response Team

iYogi

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