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Report: #1179697

Complaint Review: iYogi - Nationwide

  • Submitted:
  • Updated:
  • Reported By: jasonwilson2 — Palo Alto California
  • iYogi Nationwide USA

iYogi iYOGI Good Karma iYogi Review SCAM WARNING Support US Based Business, NOT IYOGI Nationwide

*UPDATE Employee: iYogi-ART

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Unfortunately, I found this website after I had already purchased their yearly service contract for over $300. This company is incredibly good at hiding their true colors and I’ve looked extensively for information about this company and I’m only finding reviews written about iYogi, BY iYogi. I believe that they are writing their own reviews because of the grammar and spelling in each of the reviews. They dont seem to be written by someone whose english is their first language.

I digress, our original reason for posting this review: We purchased their service a little over a year ago and have been waiting for it to be over. They constantly call for renewal period, but WE ARE NOT INTERESTED. During that year we had to hire a separate online computer repair company, WWW.safepcfix.com to properly repair our computer. After the second time of having to hire another company to repair the original virus issue we hired them for, we signed up with the year contract with the other company. iYogi consistently failed to diagnose and repair multiple issues with our computer. These were issues that all stemmed from one source. SafePCFix informed us that they run into issues where other computer repair companies do not completely 100% remove the virus infections, causing them to come back stronger in the future. After constant issues and having to cancel iYogi, we now have working computers.

During our tenure with these guys they would tell us we had more problems with our computer than what we actually had. We had to contact another repair service to repair the machine and fix the mistakes they made. This happened on a couple of occasions. We decided it was far better to purchase the actual service agreement from a US based company (ie the one above.) Their technicians were easy to understand and explained the problems that iYogi caused with our machine.

Buyer beware.

This report was posted on Ripoff Report on 09/27/2014 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogi/nationwide/iyogi-iyogi-good-karma-iyogi-review-scam-warning-support-us-based-business-not-iyogi-nat-1179697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

iYogi-ART

AUTHOR: iYogi- Active Response Team - ()

POSTED: Tuesday, October 07, 2014

Dear Jason,

 

iYogi is an independent 3rd party technical service provider and has been in the industry for over seven years. We are accredited to BBB with an A+ rating. We are sorry to hear that our Technical Specialists were not able to resolve the technical concerns on your computer up to your satisfaction. If you are trying to report an incident or would like to share a feedback, we request you to share some specifics along with your account/contact details at iYogicare[at]iyogi[dot]com and we would investigate it immediately.

 

Regards,

Active Response Team

iYogi

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