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Report: #1213297

Complaint Review: Jackson Hewitt - Carrollton Texas

  • Submitted:
  • Updated:
  • Reported By: Jason Carter — Carrollton Texas USA
  • Author Confirmed What's this?
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  • Jackson Hewitt 1213 E Trinity Mills Rd Carrollton, Texas USA

Jackson Hewitt Jackson Hewitt is a rip off plain and simple. Carrollton Texas

*Author of original report: This a joke right?

*Consumer Comment: RAPID ADVANCE RIP OFF

*Author of original report: resolved

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I had my taxes prepared at Jackson Hewitt the year because my computer crashed on me. I always use turbo tax. Their fee is only $35 or free. So I went to the Jackson Hewitt office at Walmart in carrollton Texas. I was offered a @500 dollar advice which never came because the tax preparer never mentioned I needed to register it in ten days or I loose the money. Now for the tax preparation fees they charged me $558 dollars for a simple tax return with one W -2. Turbo tax charges $35 dollars for the same exact service. I ask them to please explain to how my prep fee could possibly be @558 dollars. When turbo tax uses the same basic software and charges $35 dollars. The tried telling me their software is much more advanced. I have never had one single issue with turbo tax. This is a scam plain and simple. The prey on the poor offering them the advance which most don't even receive because they don't tell you to register the card. And never verbally go over the fees with. They just make you sign a ton of papers. The place is a rip off please do not use jackson Hewitt. 

This report was posted on Ripoff Report on 03/04/2015 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jackson-hewitt/carrollton-texas-75006/jackson-hewitt-jackson-hewitt-is-a-rip-off-plain-and-simple-carrollton-texas-1213297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

This a joke right?

AUTHOR: Publishers clearing House - (United States)

POSTED: Wednesday, July 11, 2018

 No one is that stupy to actually believe publishers clearing House is call you on the phone . You probably should never answer a phone again.

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#2 Consumer Comment

RAPID ADVANCE RIP OFF

AUTHOR: Kmfrazier - (USA)

POSTED: Sunday, January 24, 2016

I susally do my own taxes but needed money ASAP. I knew it would cost me but what they charge you for is the preparing of your return!$419.56 is what it cost! insane and complete rip off! They claim you get it the same day. NOT TRUE 24 to 48 hours! I could of went to HRlock and been charged less for bigger advance. I will NEVER pay that insane aount, robbery! DONT DO IT!

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#1 Author of original report

resolved

AUTHOR: - ()

POSTED: Wednesday, March 04, 2015

Jackson Hewitt did resolve my complaint. 

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