Complaint Review: Jet Blue Airlines - Jamaica New York
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- Jet Blue Airlines 17930 149th Avenue Jamaica, New York U.S.A.
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Jet Blue Airlines And JFK Airport Jet Blue Airlines provided horrible customer service and JFK Airport is disgustingly filthy! Ripoff Jamaica New York
*Author of original report: BIRDS OF A FEATHER.....FLOCK TOGETHER!!
*Consumer Suggestion: MRS A, YOU MUST NOT FLY MUCH
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Upon arriving 2 hours prior to departure at JFK Airport the place was filthy. Gnats and other unknown insects were flying everywhere. The carpeting was so dirty that I was afraid to walk on it. There was trash in the seats and on the floors.
This airport is named after a famous president and should represent themselves as such.
Regarding Jet Blue Airlines....The flight was delayed for 2 hours because they did not have a flight crew. HOW do a airline setup flights and don't arrange for a crew? THATS STUPID!!
When the gentleman at the boarding gate was approached about the departure time he was unhelpful and rude. He treated individuals that were asking about the departure time like they were beneath him. It doesn't help that he was a foreigner!
The flight was suppose to depart at 9:35 pm on August 6. Then the ETD went to 10:15 pm. Eventually at around 11:30pm or 11:45 pm we boarded. I will never fly Jet Blue again nor will I ever step foot in JFK Airport (The Slum)!!!!
Ms. A
Las Vegas, Nevada
U.S.A.
This report was posted on Ripoff Report on 08/09/2007 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jet-blue-airlines/jamaica-new-york-11434/jet-blue-airlines-and-jfk-airport-jet-blue-airlines-provided-horrible-customer-service-and-266426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
BIRDS OF A FEATHER.....FLOCK TOGETHER!!
AUTHOR: Ms. A - (U.S.A.)
SUBMITTED: Friday, August 10, 2007
Margaret
There are many large airports (i.e. Las Vegas) that have thousands of people accessing it and it is ALWAYS maintained in a clean manner. The entire airport was dirty, not just where I was boarding! There is no excuse for FILTH! Apparently you are accustomed to it!!! In regards to the delay in the Jet Blue flight....If you could read you would have seen that I complained about not having an available flight crew. I guess that is why you are NO LONGER EMPLOYED there.... NO business nor customer service sense!
#1 Consumer Suggestion
MRS A, YOU MUST NOT FLY MUCH
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Friday, August 10, 2007
JFK airport is one of the larger busier airports of the world. With all the people passing through, some days being businer than the next, perhaps the cleaning crews had not made it to that area of the airport yet for janitorial services.
As for complaining that your flight did not take off on time, it happens to everyone that flys at one point or another. I worked for the airlines, in the past and I feel that everyone that complains about their filghts and delays needs to get their butt out there in the pit and load some baggage, fill up the catering supplies, marshall the plane in and out the gate area.
After you work there you know what's going on in the aviation world. If it annoys you that much, DON'T FLY. Take the Greyhound!
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